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🤮 1/5 - I really hate to leave this review.
By 👻 @Jess G., 02/11/2024 3:00 am
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I also think no one dining here reads reviews or cares lol. I'm a huge foodie and anytime I travel to others states or countries I look for the best spots to eat. I live in nyc and have been to Chicago multiple times and have been on a waiting list for this restaurant each time. This time I finally got a reservation but in the "saloon", not really sure what that meant. Still was so excited to eat here and heard all about it and the chef and what an amazing experience. I may not be very wealthy and I saved up to take my friend who lives in Chicago here for her birthday. The moment we walked in we noticed the carpet on the floor and it gave us such an old school steakhouse vibe(not what we were looking for or expecting) then we were seated in a small room with a table of 8 or 10 ppl and next to an elderly single man dining alone who was talking to himself and also me and my friend. We were laughing it off and trying to ignore him, but between him and the large table it was extremely difficult to hear what the staff was instructing us to do and how to eat the servings. We also told our waiter it was my friends birthday and he brought over glasses of rosè. We said thank you and assumed it was a nice gesture or comped bc I've been to plenty restaurants that do that. We ordered a special dish they had that night and one drink each. We paid extra on the bill for that and they updated my emailed receipt. Later that day I was charged 200$ for a bottle of rosè I did not order. I also have to add I own a wine and liquor store and knew how cheap that bottle was. When I emailed they just reimbursed half of the extra charge and didn't apologize or treat me like a person. It was an extremely disappointing experience. The waiter also said they don't change their menu a lot and the dessert is always the same and the star of the show. Most of their dishes are accompanied by fancy and outlandish bowls or plates to try to make the food taste better. One dish was an actual cracker and cheese that was almost inedible to me and my friend. Last time I was in Chicago I ate at Ever, and I was blown away. The tables are very far apart and the staff gave me a personal and amazing experience. The plates were plain and it was really about the food. There was no carpet and it was sleek and clean and a beautiful dining experience. There was no hidden charges or rudeness. Highly recommend ever over this place when looking to fine dine in Chicago. Sorry not sorry.
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