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Amanpuri Tambon Choeng Thale Tripadvisor Reviews
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26 Reviews
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Amazing place for special celebration
We chose to stay at Amanpuri Phuket to celebrate our daughter's special occasion. She turned 18, and we wanted to choose the best for her on this occasion. We were not disappointed at all because the hotel is luxurious and offers excellent service. The rooms are very clean, so clean that there is no room for complaints. We were upgraded to a sea-view room with a swimming pool. We feel very grateful to the management for prioritizing customers and understanding that doing something special for them will result in the best outcome. We would like to thank the management very much for paying attention to details and making our special occasion even more special. All the restaurant staff were excellent, and the food was very fresh and delicious, especially the Thai food. The beach is very beautiful with white sandy shores, and the sea is crystal clear blue. We really love the afternoon tea set provided for free to customers. Kanom Krok, Thai traditional sweets, along with various Thai snacks, make us feel joyful and excited every afternoon when we stop by to enjoy it along with the beautiful view. We feel very lucky that we decided to choose this hotel to celebrate this occasion. We will definitely come back to use the service again.
Be the first to ReplyThe paradise of Phuket
Traveling around Aman destinations for a couple years and it’s time to go back again for the third time in this hidden gem of Phuket. I was very excited to come back again after a very long time. Everything was amazing from the moment we landed at Phuket International Airport. Got greeted by an Amanpuri representative who was holding a Amanpuri wooden sign board as usual and 40 minutes later, we were in paradise. The arrival. The moment I saw the dark grey wooden roof, everything felt like home. I was shocked by how well maintained this place is given the age of the property. Was greeted by the hotel team with their welcome ritual and drinks which tasted so good especially after an early morning flight. We were told that our room was not ready yet so we decided to have early lunch at Arva, the hotel’s Italian restaurant as we were planning to do some activities throughout the day. Our room was ready after lunch and we went straight back to change for some activities. The room. I would like to put the category under 2 parts as I was staying in 2 type of rooms. I decided this Phuket trip one night before arrival to escape the Bangkok heatwave and the choice of room available for that night was only the Garden Pavilion. •GARDEN PAVILION A nice room, with outdoor living terrace (sala) surrounded by the garden. Comfy bed for - good night rest. Everything is now controlled by a touch screen panel on the wall or via the room iPad. Welcome fruit of basket and cards were placed in the room too. The bathroom was big enough and it’s not an Aman if it’s not attention to details. I was travelling with my partner and 2 amenities for men were already in the room. Usually I have to request it again when I’m in another hotel. One thing to note is bugs and mosquitoes staying in this room. •PARTIAL OCEAN POOL PAVILION On the second night, I saw that this room has become available on their website. Went to the lobby lounge ask if it’s possible for me to pay the difference between the rooms and they agreed to do it. I never regret that decision, turns out to be one of my favorite room in the property. The room layout is the same with Garden Pavilion, but it has very generous outdoor living space and a spacious private pool for you to swim laps in private or even host a pool party (which I did with a small group of friends who decided to join us to stay in Amanpuri). The view was breathtaking. I spent the rest of my stay inside that pool instead of the public pool. Ofc, less bugs too and I felt like I had a pet squirrel during my stay as one of them was chilling around the pavilion too. My pavilion 604 has a very nice view of sunset too. Facilities A private beach, 3 pools, a gym with gorgeous view, restaurants, spa, a newly renovated boutique which has everything you need (bought lots of their clothing) what else do you need? As the first Aman hotels, it’s not uncommon to have so many steps of stairs from the public facilities to your room, but Aman has a buggy service to bring you anywhere inside the estate with just one call away. Even if when you’re feeling lazy taking the staircase, just ring them up and they will happily bring you to your room from the lobby or vice versa. Despite the full occupancy during my trip, I still barely see anyone at the public area. Non motorised watersport is complimentary but the waves was too high to enjoy so we ended up chilling by the beach and doing a short swim in the ocean. Dining I don’t usually compliment foods or drinks as I’m a chef and used to be a bartender, but the credits should be given to them. There’s multiple of restaurants inside the hotel. I had the chance to try Beach Terrace, Buabok, Arva and Sunset Terrace. For spice lovers, try their Crab Curry from Buabok. It’s definitely the best crab curry I have ever tried before. Arva has amazing pasta and steak with a nice and extensive selection of premium wine to pair your dinner. Beach Terrace was good, but Sunset Terrace was next level. Sunset Terrace is a bar serving snack foods and their specialise drink is Negroni (I assume as there’s tons of different negroni in the menu). Try their Elder Flower Negroni, it’s not your typical one but it tasted magical. There’s also a complimentary tea time by the main pool area everyday from 4pm to 5pm with traditional Thai cakes and delicious passionfruit drinks, my favorite is the one with lemongrass infused water. A suggestion, more food option on Arva would be nice as I ran out of ideas what to eat on the second night. Service Two words to describe, UNQUESTIONABLY GREAT. From arrival to check out, everything was seamless which is the usual Aman standard. I would like to mention 2 names that really highlight the stay, Khun Nun and Khun Ang. Both of them was the best keeping up with all my requests and even try to assist me during their off days, talk about best service. I was running out of cigarettes during the stay and they offered to help me get it from the nearest convenient store as I was too lazy to leave the property. One night, I came back to my pavilion and there’s already a bottle of wine waiting for me with a very romantic set up, a room full of candles and rose petals. Turndown team was also great, setting up different gifts every night and I finally own the Amanjunkie tshirt from Amanpuri! Electric repellent was also set up as I told them there’s too many bugs on my first night which I appreciate. One small problem, the famous ‘ninja’ housekeeping team among amanjunkie was not spotted. In every Aman stay, they will come to the room to tidy up even though you only crease your bedsheet as soon as you left your room. I came back a few times during the day and the room was still messy. But as I mentioned before, the hotel was on very high occupancy during my stay, so maybe they can’t constantly do it. But no big deal, one call away and the housekeeping team will arrive in no time to clean your room. No managers was on sight too during my stay which is not usual for Aman. Upon check out, I decided to extend my Phuket stay for a night but my partner and friends wanted to try another establishment. There was some mixed up on my booking and Khun Ang helped me to call the hotel and make sure everything was settled before my arrival there, I coudn’t be more thankful. I accidentally left some of my skincare too and Amanpuri was so kind to send it to my new hotel at night without any additional charge, real service. I was presented with a box of AMAN chocolate before my departure and given a proper send off by their hotel car to the next hotel. Overall, it was a memorable stay and I couldn’t wait to visit Amanpuri again in the near future!
Be the first to ReplyMagnificent experience
Simply EXCELLENT. Everything is a pure detail to make the client feel special. Few places can be found like this. CONGRATULATIONS to all your staff from your managers to the last of your employees, all of them of great professionalism.
Be the first to ReplyFlawless
From the arrival till departure, Amanpuri is flawless. We are Amanjunkies and from all the Aman we visited, Amanpuri stands out. Lovely touch , for our anniversary our room was with baloons and champagne, wow what a surprise. We had the garden pavillon and its spotless, lovely lanai and spacious. Bed is comfy and the housekeepers always refresh the room daily, or everytime we leave they just arrange things and clean. The resort has a lovely sandy beach and the restaurants are all good. The thai restaurant is the best we have tried in Thailand, all the Menu is just so delicious and fresh. The Italian is great as well as the japanese. All outstanding and top quality. Milena the manager is very warm , kind and welcoming,, she makes us feel at home. The waitresses and waiters are all so kind. All the staff are just lovely people. Service is outstanding, this is truly Aman. We love the afternoon tea too. This was one of our best Aman experience. We cant have enough of it. Will come back again. Thank you all Amaopuri staff for this memorable, lovely stay.
Be the first to Replyvery bad trip
The hotel charged my credit card without my permission and without any bill or advance notice. After complaining, just say sorry. The hotel service is really bad We formally complained that the chef's dishes were not to our taste. The hotel did not take any measures to improve and continued to use the same chef to serve us. We are deeply sorry for the Aman brand. As of now, the hotel has not taken any follow-up actions except sending an email of no more than 50 words to apologize. So irresponsible
Be the first to ReplyUltimate luxury and relaxation
Words can not describe one’s stay at Amanpuri. It’s an experience you would never forget. Have been visit the property since 1993 and one is never disappointed. If you want the best holiday experience ever and want to know whatbultimate luxury means, then this is for you. An absolute must stay and that too for a minimum of 3-5 nights.
Be the first to ReplySo overall all is good just please take this criticism as a productive wake-up for improvement.
The hotel is truly a magical place. The food is fantastic the service kind and attentive, and the beach is divine. A big lager is the state of the rooms in comparison to the price you pay. The bathrooms need an urgent overhaul and the doors are outdated, allowing a lot of different animals to enter. A new problem has emerged as well , the excessive loud party music which comes across from the other side of the hotel until midnight. So in conclusion, new doors better insulation & general investments in the rooms equals to happy guests.
Be the first to ReplyDream stay
The Amanpuri is a fabulous hotel, everything is calm, serene and voluptuous. In a majestic setting nestle the sublime villas of this paradise, the nature is lush, coconut trees and bamboo in which the little squirrels play. The beach is superb and the water crystal clear, the various restaurants are very good, especially Japanese.
Be the first to ReplyAnother Great Aman Resort
The 5/5 reviews are spot on. The service, staff, food, and rooms are excellent. I would call the beach the least impressive part of the resort and there are a ton of steps to get down to it (and around the resort in general) but you can take a cart to most parts of the resort if you prefer. We stayed in a Garden Pavilion which is entry level or close to it and it was amazing with some ocean views (#202). The resort is close enough to old town Phuket and the other more touristed areas if you want to see those. Overall another great Aman resort with amazing service.
Be the first to ReplyUnacceptable
On paper, this hotel must have been phenomenal.. The reality was different. We were treated poorly and still had to pay a penalty fee of 2 nights (6'400 USD)! There went something wrong in the booking - we can not understand otherwise how we ended up getting a Pavillion without pool for 3'200 USD a night. There was no possibility to change to a pool pavillion. It's not what we expected. However this could happen - the price for such a room category is inappropriate. But, if that would have been all, I think we would have accepted. So we arrived from a long journey and were hungry. We asked somebody at the pool where we could eat. He pointed to the beach. Arriving there, we were completely ignored. After saying loudly "excuse me, may we eat something?", she said "no, we closed". Then we insisted that we have to get something, because we (especially the baby) are hungry. We got a very small menu with only Japanese side dishes. We sat down and the pillows on the chair were soaked wet. I said it, but was ignored again. So, I changed the chair by myself. After 20 minutes I asked, if the baby may have one more bowl of rice. The answer was "no, we closed. They would have to cook new rice and it takes too long." So we left the table still very hungry! It's not acceptable - we had a long journey and were starving. Especially the baby! We decided to change the hotel. It is not acceptable at all to be left hungry on purpose in such a high-class hotel. We immediately changed plans, packed our suitcases and went to another hotel (Anantara Layan). It takes a lot after a long journey to take this action. In the end the Head of Food and Beverages apologized to us, which we appreciated. However, they still wanted us to pay a penalty charge of 2 nights (6'400 USD)! We insisted and they dropped to one night penalty fee, which is still absolutely not okay after such an experience.
Be the first to ReplyHeaven on Earth 🙏🏼
Where do I begin? First of all, I have always wanted to stay at an Aman Resort for many obvious reasons. Going in with very high expectations, I could not be happier and am looking forward to my next visit! Amanpuri was Heaven on Earth. Everything from the airport pick up to waving goodbye to the amazing team on site. Upon arrival, we were greeted by a team of AMAN-zing people. The team was literally waiting outside at the entrance. We were greeted warmly with fresh jasmine leis and a bracelet. Jay was the main representative and was extremely professional, kind and had exceptional customer service. Her knowledge of the area and mannerisms were impeccable. Our pavilion with the private pool, the private beach, top notch restaurants, buggies & more was exactly what we needed for the perfect reset. As if that wasn’t enough. My birthday had recently passed and Jay surprised me with a delicious birthday dessert. Everything about this experience was perfect. I’m back at home after a week and I’m still smiling looking back at these fire memories. Thank you Jay and the Aman team for the perfect holiday.
Be the first to ReplyEnd of the Aman Myth ;AmanPuri
Memories are best left to be memories. We returned to AmanPuri expecting to return to our paradise . Gone are the magic days that dreams are made of. There is no longer an Aman dive boat to whisk you off to the islands for incredible dive experiences, lunches ….etc..if you want to dive you pass piles of garbage on the beach and climb into a local long boat . The same fruit remains in your room during your stay and is never changed as the flowers wilt . You may or may not get your order at the restaurant…etc. No one sees the GM even though you ask to see him. He must still be in his meeting but he sends an Aman tee shirt with an unsigned note from him thanking you for surpassing five Aman stays.It’s to thank you for sharing your bank account. New ownership, new vision , the old gentil world of form has gone from the Aman dream and the end of the Aman myth. Friends compared Aman destinations and were known as Aman junkies!!! but the wonderful gentle Thai people with their grace and spirit still linger. Return to Thailand. It is a wonderful place.
Be the first to ReplyAmazing resort
The resort is one of the best I’ve been to. Staff is beyond amazing, the grounds are so beautiful and the food is great! Thank you for everything. Our villas had all what you could wish for. I can’t wait to go back soon.
Be the first to ReplyA 7-star vacation
We stayed at Amanpuri for three nights and were completely blown away by the beauty of the property, the stunning beach, the luxuriousness of the private villas and the attentiveness of the staff. From the front office ladies to the knowledgeable drivers, everyone was at the top of their game. Even though it is more than thirty years old, you cannot tell by the meticulous way it has been maintained. If you want to stay at the best place in Phuket, look no farther than Amanpuri.
Be the first to ReplyOne of the best luxury resorts
The AMAN brand never disappoints. This is my second AMAN property and I must say that this exceeded my expectations! Unfortunately, there are only 2 restaurants that were open during our visit but still, it did not spoil our short vacation in the resort at all. We stayed in a Garden Pavilion and it was really beautiful. It was actually pretty hard to manage your time while you are in the resort because as much as you'd want to enjoy each amenity, you have to manage it well so you wouldn't miss a thing! My favorite would be the Afternoon Tea which they prepare every 4 in the afternoon for 1 hour. They serve local desserts which by the way are really good! You wouldn't want to miss it when you stay at Amanpuri. Of course I wouldn't forget about the staff, from beginning to end, they were very attentive and helpful! Their light, welcoming mood brightens up your day whenever you are greeted by their genuine smile and gestures of respect. Meah was our Personal Assistant and she was really nice and sweet! My favorite one would be Jay from the Guest Services Team as well. Aside from being helpful, she is also very conversational which I find very accommodating. We even ended up being friends with her because that's how nice she is. Aside from dong her job, she would often extend an extra mile just to make sure that she will be able to help you in any way she can. We are really thankful for her and the rest of the staff - I must say that they are really the most important part of the property and with those kind of service, I'm sure you won't easily find another property that you can compare nor match it with. We will definitely be back soon!
Be the first to ReplyThe staff can read your mind and anticipate your needs
Service is beyond expectations! The staff can actually read your mind and anticipate what you need . The beach is the best in Phuket . The sand is so fine and water clear even when n august when it’s rainy season. The hotel is very well maintained . The rooms are high tech with a tablet that controls everything from lights to aircon to tv . Anyone that comes here will be impressed with the service . We will be back
Be the first to ReplyThe staff are the essence of Amanpuri
We stayed at the Amanpuri over the weekend. This resort is simply amazing. Indeed the flagship of Aman resorts! We were warmly welcomed and taken care off from the day of arrival. Every staff from the GM to service staff greets you by the name and pays so much attention to detail. When Beau the restaurant staff noticed my son rubbing his tummy due to indigestion, she took initiative and offered him some antacid and bread from the kitchen. We felt truly pampered by Mr Gearoid Lyons and his team. Kudos on building a wonderful team and every staff serves their guests with their heart. Other resorts may have the similar facilities and infrastructure (although Amanpuri is still superior- every area in the resort is so picturesque) but it is the people working there that makes the difference. In the case of the Amanpuri, the ‘heart ware’ stands out. We will certainly be back again.
Be the first to ReplyA dream resort...
Great location, amazing views, wonderful premises (daily cleaned and trimmed), wonderful trees and flowers, friendly, helpful and efficient staff. Food was very good and the afternoon snacks, were exotic and delicious. Talking about food, I MUST mention here the gentleman who is in charge of the restaurants and everything food related - his name is Dushan. In the first day at the resort, he approached me, politely introduced himself and asked me if there's any food in particular that I would prefer. I told him my preference for a particular fish (sword fish), not always easy to find. He told me that he does not have it, does not know anyone who has, but he will find it for me even if he has to have it imported. Two days later I had fresh, grilled sword fish for dinner! I was impressed; it was something well beyond his duty. Thank you, Dushan! We had a wonderful one day private yacht sailing trip on the Andaman Sea, to the James Bond Island and other places whose name I do not remember, and back at the resort, wonderful sunset views and the sound of the waves hitting the shore boulders from our own pavilion. I spent six days here and yet, it was hard to leave …
Be the first to ReplyWonderful and warm welcome to the world of Aman
We had a wonderful stay at Amanpuri, our first foray into the Aman brand and it lived up to the hype. We were welcomed by Amanpuri greeters at the airport and quickly helped to a very plush 7-series BMW for our transport to the resort. Our driver was friendly and informative, pointing out notable things along the way. We booked this stay VERY last minute (same week) and they were quick with responses on availability, booking spa treatments and coordinating activities. We were greeted at the resort by name upon arrival by several staff members - it was such a warm welcome! I loved that they detailed all of the extras on our Virtuoso booking as a confirmation - breakfast, the credits. And shared the various hours for food options, afternoon Thai tea and activities around the property. Our room was absolutely gorgeous and very private. We had an ocean view pool pavilion and it was in a great spot with easy access to the main pool and restaurants. This is a large property, with lots of stairs, so if mobility is an issue, or you need to be close to something, that would be important to note in your booking. The food was very good the entire stay, it’s not above and beyond, but we didn’t have an issue with any of it, and the service of course is what Aman is known for and that was perfection. The spa was amazing. We had wonderful treatments and went back twice. They fit us in for a complementary health assessment when it was raining one day, and they had great suggestions for activities otherwise. The warmth of the staff really made the experience. After this stay, we look forward to another Aman stay in the very near future!
Be the first to ReplyYou must stay here. Excellent resort.
We had a fantastic time at Amanpuri and would recommend this resort to our friends. The service from all staff is outstanding. Its hard to describe but the staff that work at Amanpuri kind of make you feel really comfortable and at ease. We booked an Ocean Pool Pavilion and it was so private and had a lovely view of the bay. I liked the interior with the wood finishing, square glass windows with wood trim. It was really stylish. All of the meals we had were excellent. I think they make a lot of their own breads. If you order food from the beach area you must try the pita bread and hummus. Simple food but so good. I asked for figs in my breakfast food plate. They gave it to me. At this resort the staff really try to do their best for you. The beach at the resort is stunning. Clear water and nice waves using the body board. We booked swimming lessons for our daughter. The teacher was really good and stayed a bit longer. He wasn't watching the clock. We saw him later at the beach and he was still so friendly to my daughter. The gym is well equipped and the rowing machine has the best view in Thailand. I was told that 80% of the guests are returning customers. I believe this sums up how good this hotel is. You must stay here.....
Be the first to ReplyBest of Phuket.
Amanpuri is one of the oldest Amans - 30+ years old - but kudos to the management team to keeping the fresh look and warm experience there for guests. If I rate Amanpuri relative to other newer Amans it would be a 4/5, but thats an unfair comparison. What is fair and true is that this is the finest hotel experience in Phuket, and whilst rooms may not be as modern or grandeur as other Amans, or the beach/pools can do with a refresh (in the works I understand), you wont help but feel at home within a few days. (For light sleepers like me would say take ear plugs if forest/jungle like noise bothers you, thats the case in most Phuket hotels).
Be the first to ReplyThe best place for vacation
Amanpuri Phuket is the best place I have ever stayed. I have been to Amanpuri many times and every time Amanpuri always makes me impressive in service, atmosphere and food. The suport from Khun Mike, Khun Cha and Khun Kan is great.
Be the first to ReplyA wonderful stay
I stayed for eight memorable nights at Amanpuri, where I received the warmest welcome and the highest level of attention during my stay. Olivia looked after us wonderfully. The quality of service is impeccable, the spa and the clinic are fabulous - I got the best Thai Massage while in Thailand. The facilities are impressive so as the choice of activities and the Thai restaurant was exquisite. All of the staff is so welcoming and caring which makes the experience and atmosphere so unique. The pavilions are so comfortable, and every little detail is so well thought from arrival to departure with the best housekeeping service I have experienced. It is a is truly magical place with the best private beach and sunset view. Thank you to the Amanpuri family.
Be the first to ReplyOne of the best luxury resorts on the most pristine beach in Phuket
We stayed for two nights in one of the pavilions last year and it was a magical stay experience. The room, despite its traditional interior that may be a bit too "Thai" for locals, are injected with pleasant modern touch. The service was decent and the staff would do their best to provide what you need. The facilities are top-notch and the foods were meticulously prepared. In my opinion, Amanpuri stands on the most beautiful beach on Phuket with sandy beaches and crystal clear waters on a sunny day.
Be the first to ReplyParadise
Amanpuri is THE PLACE, is the best. Is one of the oldest AMAN and still the most iconic. Luxury, privacy, service, food, excellence. It’s a true experience. When you arrive you don’t have any need to leave even for one hour as the best of the best of everything is there. Great Thai food, incredible massage, fantastic classes of yoga or thai boxe.
Be the first to Reply