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Arlo Grey by Kristen Kish Austin Tripadvisor Reviews
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16 Reviews
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Great Food, Worth the Attitude at checkin
Top Chef Kristen Kish's food doesn't disappoint, but the check in staff sure does. We arrived 20 minutes early for a reservation. The restaurant was only 60% full. However, the staff had that snooty attitude that we'll make you wait because we are hot stuff. So, we sat in the lobby for 25 more minutes until they called us in. They were still only 70% full. Once we got past those shenanigans, it was time to order and we had some great stuff. on the menu. The server and the wait staff were amazing. Burrata was excellent. Good texture, great creaminess and wonderful flavor. What was even better was the smokiness of the grilled sourdough. Thickly cut and properly toasted, the bread had a texture and al dente quality that was hard to beat. Mafladini was cooked to perfection. The mushrooms reduced and dried and reconstituted were packed full of flavor. The pasta was amazingly al dente and well coated with the mushroom sauce. The star of the show was the Berkshire Pork Chop. It was so good, that you wanted to enjoy every last morsel and the bone. We had the pistachio mousse for dessert and that had an amazing range of flavor and lightness all in one.
Be the first to ReplyCreative, New Level of Deliciousness
Outstanding food. Takes various items to a new level of deliciousness. Most items are sharable. We shared the pork chop, along with several smaller dishes. Pleasant setting, on Congress by Lady Bird Lake. Service was very good.
Be the first to ReplyAllergies disregarded
In spite of the server taking detailed notes on my allergies, we were served a dish which in the menu said it had a cream sauce with onions, but which actually contains shellfish. I had to use my epipen and take four Benadryl to stop the anaphylaxis I was experiencing. The waiter did not bring it to the manager’s attention and when we did on our way out, he instead made a lot of excuses and tried to place blame with me. Fortunately my guests heard me tell the waiter I had that allergy and another guest had ordered the same dish and as concerned about what she was tasting, as the sauce also had roe in it from a different fish which I also said I was allergic to (and which was also not listed on the menu’s description. There is nothing worse than not knowing if you are going to survive to see your children again when anaphylaxis starts, and it still makes me cry to even write this review. It wasn’t even the only food served to us with something I had listed as being allergic to. In hindsight, I probably have stopped eating at all when I saw something in the salad, but I simply trusted.
Be the first to ReplyI always want to go to Arlo Grey.
I really love this place and try to visit often. The last time I visited was for a business dinner. The restaurant is located at the start of downtown in a hotel on lady bird lake and is easy to get to, plus they have discounted valet when you dine. The staff is friendly, informative and passionate about what they do. Shout out to Bran! They always take care of me and make me feel like a Queen! The decor is hip and easy (even the bathrooms have an amazing art installation!) The food---- man, oh man the food. Whimsical, eye catching and layers of delicious. I don't like mushrooms and I am not a big fan of pasta. Yet their malfadini is hands down my favorite dish there! (Apparently, it's Kristen's signature dish!) Some of the menu slowly changes with the seasons so, every time you visit you can experience a little different. The bar will make you anything your heart desires and can create a drink you didn't even know you desired, plus their signature cocktails are simply the best. This place ruins it for alot of other restaurants around town because... I always want to go to Arlo Grey and I'll never pass up a chance to.
Be the first to ReplyA delightful dinner experience
Arlo Grey is an amazing blend of midwest comfort food with a delightful Asian flair. The entire staff was excellent with anticipating our needs and explaining and recommending dishes. Darla our server recommended the sourdough starter and I’m so thankful they did! Originally that wasn’t on our list and that was one of my favorite dishes! The cocktails were extremely fun and the wine selection was wonderful and we cannot wait to visit again!
Be the first to ReplyFun & inventive menu!
Big KK fan and this place didn’t disappoint! Menu is split into 3 sections: garden, grains & pasta and protein. We were a party of 3 (with 1 vegetarian) and ordered the bucatini (ramp & basil pesto, sunflower seed, summer squash) and entire garden menu - grilled sourdough with crush green olives, hamachi crudo, salad, burrata, shishito peppers and oyster mushrooms. Everything was outstanding and didn’t miss meat at all. Even the cocktail list was great - fun & refreshing.
Be the first to ReplyIncredible meal and attentive staff
A party of 6 of us had dinner recently at Arlo Grey. Our table was magnificent, looking out over the "bat bridge". Our server Sophie explained everything thoroughly and advised us on the drinks and dishes, we couldn't have asked for better service! She was very attentive and checked on our every need. The manager Shane was also extremely attentive and checked in with us about our meal, I could not fault a thing! The food was excellent, our party was made up of 3 vegetarians, including myself, and it was hands-down the best vegetarian meal I have had in Austin in nearly 2 years of living here! There were plentiful options, things could be made vegetarian for us, we felt so lucky! All the food was delicious and well-seasoned, and the portions were decent. The cocktails were amazing. Overall, as I have said, this was the best meal I have had in Austin in 2 years in both food quality and service, the staff are a merit to this restaurant!
Be the first to ReplyReprehensible
The food was terrible. The salad tasted like it was sourced from the weeds that grow next to the highway and the brisket had so much liquid smoke that I felt dizzy. You rarely have so much bad food in one spot, but they figured out how to do it. The place actually gets reasonable reviews, so I will no longer trust that.
Be the first to ReplyBat-less But Happy Anyway
Bran, our wait help, was gracious and attentive, letting the two of us sit at our table for over 3 hours as we waited for the bats to make an appearance (they never did). We each nursed one of their specialty cocktails (Tea Thyme is delicious!) and shared the Baked Alaska for dessert (also delicious). Even though we weren't running up a large tab, Bran did not pressure us to give up the table and was so very, very nice and hospitable. We originally had reservations at the P6, the lounge above the Arlo Grey, but gave it up because the only tables they had available were outside in the 108 degree heat (!), because the entire inside was booked for a private party. In desperation, we went to Arlo Grey and explained to Bella, the hostess, that I was visiting and only had this night available to see the bats. She kindly assigned us one of their 2 tables with a "bat view." The wonderful service by Bran and Bella, the yummy drinks and dessert, and the pleasant ambiance of the restaurant just about erased my disappointment over not seeing the bats.
Be the first to ReplyAwesome!
Absolutely everything about this place is awesome. We had two of the gardens one of the pastas and grains and one of the proteins with two of us and it was just perfect. I should’ve taken the picture before we cut it up but this is the chicken schnitzel.
Be the first to ReplyGreat vibe just salty
The atmosphere is amazing and our waitress was perfect! The food was disappointing. It was too salty. Left us grabbing for more waters. The burrata itself was good but the melon was tasteless and the pesto base was just too salty The best dish was the mafaldine. Creamy base with champagne mushrooms. Very good. We got the pork chop and again, just way too salty. If you want a good vibe with great drinks, this is the place to go. But the food was just disappointing for being a top chef chef.
Be the first to ReplyKicking off Austin
Came here our first night in Austin and it didn't disappoint. We came to experience one of our favorite chefs from Top Chef and left wow'd by the staff. They made the experience worth the trip to Austin alone. Perk of the location of the restaurant is that we got to watch the bats come out right from our window table!
Be the first to ReplyAustin weird and still worth the $$$.
We came to visit my son and his family and decided first off to eat at Arlo Grey. Bran was our server and was simply amazing and attentive. He fully explained each of the items on the menu, and told us which had large vs smaller portion sizes, and suggested the perfect Chardonnay to pair with the halibut. Down to the food…..we ordered one of every salad, and none disappointed. The heirloom tomato salad with the sweet tomato jam was fabulous, but the crunchy lettuce salad was so layered with flavor, there wasn’t a bit that didn’t offer something else new and refreshing. The burrata salad, with its smoky flavored grilled sourdough and the soft, silky ricotta impressed, and the crudo was bright and fulfilling. Every dish had a small taste of a fresh herb, which highlighted each dish and brought it to life. The halibut and purée was utter perfection and was the perfect size for one hungry person or two people sharing the dish and the potato chips were tiny crispy salty bits of tastiness! The schnitzel was enough for an Army or 2-4 people sharing plates; the crust on the chicken was delish, as was the aioli and the shredded pickled kohlrabi . The wild rice was buttery, but didn’t overwhelm the dish.the crispy rice had so many different textures and tastes. Two of us had the baked Alaska; the tanginess of the warm pineapple rum sauce complemented the rest of the dish wonderfully. The Whoopie pie is not your kids’ overly sweet version, but a delightful grownup version. The candied carrot cake and the foamy frosting of the carrot cake, with its surprise of basil tips did a lot to redeem what I felt was a cake that wa sa but underwhelming. However, all the rest of the food more than made up for that small disappointment. Suggestion? Coffee. Not just espresso. Thanks for letting us dine and review!!
Be the first to ReplyNot for me
We had the rib eye for 2 and it was not good. Too much fat, chewy, and just not enjoyable. Some of the apps were also sub par like the toasted bread and the salad. Unfortunately, our waitress spoke too fast, even after asking her to slow down multiple times. She also was not very friendly. Finally the music was not to my liking and too loud. I would not go back.
Be the first to ReplyExpected more
All four of us who dined here are huge fans of Top Chef and Kristen Kish but we were all left wanting more. We wanted to enjoy the food more than we did and we all wanted better service. Our server was friendly and knowledgable but was not attentive at all. We waited almost 5 minutes after being seated before our server even approached our table. We ordered drinks and wanted to order a couple of sharable plates, but were turned off when the waiter tried explaining the concept of the menu - which he didn't do a very good job of, BTW. Some of us felt the pacing between courses was too slow, others disagreed but we all agreed that simple things like our server stopping by to see how our food was after we'd had a few bites should have been a given - don't wait until we've almost finished that course. We were also disappointed with the lack of clearing our table between courses. The food runners were bringing food to a table that had no space because no on was clearing the plates as we finished. Overall we were disappointed in our experience and probably wouldn't go back.
Be the first to ReplyI’d be very careful going to this restaurant it’s not worth it.
The only thing good about this restaurant is the location and the look/ambience. Our food and plating was just average. I had the roasted Halibut for $27 the fish was cooked correctly but the plate didn’t wow me considering the restaurant is a Top Chef winner. My wife had the Crispy Rice $19 again no wow factor. Our son had a chicken plate for $34 he said he liked it. The problem we had was our server Bran, he was a nice person, but he over charge us $20 on our bottle of wine at dinner. They have a standard automatic 19% service charge, which I don’t like for any restaurants to do. I found the error the next day. At 5pm when the place opened, I called the restaurant directly. The hostess told me to take a photo of my receipt and email it to Gwenth Burgos in accounting. 3-days went by over a weekend nothing happened. I then found the restaurant didn’t open again till Wednesday, so I tried calling the hotel directly Monday. I got lost in their answering service loop getting no live person only voice mail ends. After a couple times of trying to get someone to help me, I finally got the front desk, they then said they didn’t have anyone named Gwenth Burgos in accounting. Frustrated and getting no-were, I ended the call. After 20-mins, I called again, using reservations to a live person who forward me again to the front desk. I got a new person and they helped me in finding Brett Anderson the FD Manager for the hotel and restaurant’s. Brett was very professional and did a great job helping me. Today, (5-days later) I found accounting did give me back a credit for the $20 wine cost over charge, plus TX sales tax, but they didn’t give me any credit for the added 19% service charge on the $20. So for a average meal/dinner with family our server (Bran) got a 22% tip. After 1-week, a couple emails and many calls. This is why I’m giving the restaurant a bad review. I’d be very careful going to this restaurant it’s not worth it.
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