So disappointing and WE found a hair in our food! - Atelier Crenn San Francisco - Buy Reservations
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🤢 2/5 - So disappointing and WE found a hair in our food!
By 👻 @Monica O, 05/02/2022 3:00 am
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I was visiting friends for a week of gastronomy delights and we were told to try this restaurant, but we were so disappointed! Although the food was presented beautifully, there was nothing extraordinary or memorable about and not one of us enjoyed any dish on the tasting menu. We also upgraded and added truffles to some of our dishes and even that didn't uplift the flavour. In addition, we added the wine pairing for an extra $250 per person and only 1 of the wines they paired, were enjoyable for us. What was worse was my friend found a hair on her plate with the second dish and while they did apologise, no compensation of a glass of wine was offered. They didn't even appear embarrassed! If you are paying $395 per person and in a 3 Michelin star restaurant, you do not expect to find a hair in your food! Yes, mistakes happen but the restaurant did not even care or make up for it with a proper apology or a gesture of compensation, by a drink or something! Although the staff were friendly, service was also slow. The atmosphere was also lacking and very pretentious. I can no stand places that give the feeling that their establishment is better than their patrons and their reaction to the hair on the plate compounded it! We were so disappointed. Two days later, we found ourselves in Napa and at the French Laundry, which was absolutely amazing and restored my faith in what a real, 3 Michelin star restaurant is all about! Skip it and save your money.
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