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Latest Reviews On Tripadvisor
45 Reviews
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Great Boutique Hotel!
Great customer service from the moment we walked in. The Restaurant is awesome! Get the Lobster salad. You will not be disappointed. Alex at the bar was fantastic! This is one of those amazing boutique hotels that is doing everything right. They know incredible customer service.
Be the first to ReplyThe Betsy's dedicated and loyal staff make it into far more than a great hotel
We have been guests at The Betsy often over many years. Our most recent visit demonstrated once and for all that this is a great institution - not just a fine hotel - because of its people. From the warm and cordial Yusely, who booked the exact room of our dreams; to Fritzner at the front desk, who has the uncanny ability to discern one's every wish; to the servers Barbara and Rene, who bring us the cuisine we desire without our having to so much as glance at the menu; to the vigilant, friendly, ubiquitous, timely bellmen, Fritz and Juan, with their flawless intuition -- these are faithful members of the Betsy family who think of us as their family. I was, as always, sad to leave -- however, I am comforted to know that my wife and I are eternally welcome back.
Be the first to ReplyHighly recommend!!!
My stay at the Betsy was absolutely fabulous. I don’t normally do reviews but had to come on here and s/o a few staff members who truly made my experience one to remember. Juan was absolutely amazing. He made sure I was taken care of from the moment I walked in to walking my bags for me to my Uber when I left. Anything I needed he was right there to help. Alex and Genevieve at the bar took the upmost care of me throughout my entire stay. So kind and attentive. Truly some of the best bartenders I’ve ever had. Art the Concierge was so understanding and willing to help and answer any questions in anyway possible (as I had to check out late due to work meetings) I would highly recommend this location. Great food, great location and ever greater staff. Also wanted to note: if you are coming here for work there is an awesome coworking space on the 3rd floor I was able to get a ton of work done! Extremely pleased. Can’t beat an experience like this is Miami!
Be the first to ReplyThe Betsy - April 24
We had a fabulous stay. It's a great hotel, in a great location. Fab room. Miami Beach is very expensive, but we knew that when we booked. Not a great fan of the jazz piano every night - but, hey - you know what you're getting! Art (Concierge) was fabulous, always ready with advice/tips.
Be the first to ReplyFantastic stay at The Betsy
Hotel is great: location, amenities, cuisine, & especially the service! One person who gave us exceptional service was JUAN, one of the amazing bellmen there. He went way out of his way to ensure our luggage was expedited quickly upon arrival & departure. & he gave us great tips for the area & the hotel!
Be the first to ReplyAmazing service from Daniel
On a quiet, sunny, calm, Monday morning I was strolling south beach alone and stumbled across Betsy. I was first nervous to eat here since I was alone. Most restaurants seem to shy away from solo diners since they would rather give the table to bigger parties. Daniel greeted me with a gentle smile and welcomed me with a menu and water. One thing I appreciated about the menu it was straightforward and not overwhelming. I decided to start my day off with Almond French toast and a healthy green juice. Daniel was assertive and made sure I didn’t need for anything. After breakfast he gave me a tour of the restaurant and even introduced me to the owner of the hotel. The owner was personable and friendly. I got the chance to meet his dogs Betsy and Rosa. My overall experience was 10 out 10. Thank you
Be the first to ReplyGreat hotel , great service for a great time .
After a disappointing start ( blocked toilet on arrival ) we enjoyed our stay at this hotel . The location is excellent as are the staff . A pleasant surprise was having a designated mobile number who you could text if you had any issues or requests . Ours was Sidd we found this service really helpful. I would definitely return and highly recommend .
Be the first to ReplyTranquil breakfast
Always a lovely breakfast at the Betsy. Sat outside on the porch—beautiful view and breeze. Daniel was a fantastic server—attentive with good recommendations of the day. It was great way to relax, reflect and spend my last day on vacation.
Be the first to ReplyMagical 35th Anniversary!!
My husband and I just spent our 35th Anniversary at The Betsy! Just an incredible weekend away for us!!! Our first visit to The Betsy had been for our 25th Anniversary. And while my memory is foggy we have also spent 2 other anniversary's at The Betsy, maybe years 26 and 28. So, to be able to come back for our 35th Anniversary was so very special. Everyone was so nice, happy and welcoming. From Hendrik and Fritzner at the Front Office and Desk, Paul the Concierge, Pam our lovely bartender and Juan our helpful doorman/bellhop, we could not have been in more capable hands! The Betsy is classy and has 'old world' charm. There is a pianist daily. Food and drink were outstanding. We had nice chats with many staff. Everyone was happy to make our stay special and memorable. While our room was not ready when we arrived, we were able to change and relax at the rooftop pool, while our luggage was safely stored with the front desk. We arrived early afternoon, so were not expecting to be able to check-in early. When our room was ready Hendrik and Fritzner had upgraded us to a spectacular Royal Ocean View Suite! Such a wonderful surprise and a truly amazing room! The bed and bedding were so comfortable - we both rested well. Housekeeping did an incredible job of cleaning and tidying our room many times daily. Thank you again so much!!! Even though this was Spring Break for many colleges, the police presence in South Beach, along with the mandatory curfews made walking around feel safe and still fun. We were impressed. Truly wonderful anniversary memories! We will definitely be back!
Be the first to ReplyAWESOME TEAM AT THE BETSY HOTEL IN SOUTH BEACH!!!!!!!!!!!
BEST CONCIERGE EVER AND BEST HOTEL EVER!!! I would like to preface what I am going to say that I am quite particular and have a high level of expectation. I also truly admire people that I perceive and love what they do and do it to the best! Paul, the Concierge is truly ONE OF THE BEST! I Travel quite a bit for business and never in my life have I met anyone that is so committed and devoted as Paul. It is quite obvious that he is so good at what he does and is so pleasant to be around. All of his Dinner and Lunch recommendations were to “die for”. He made my daughter and myself feel so special. The entire team is so amazing that My daughter almost cried when we left. We actually felt so “At Home” and loved everything about our stay. A HUGE SHOUT OUT TO PAUL! We want to adopt him! JUAN! WHAT A CHARMING WELCOME! When we walked into the hotel, we were greeted by the most welcoming person, Juan. We felt we had entered Juan’s home as his guest. He is BOTH AN AMAZING PERSON AND BELLMAN. The hotel had been so busy due to the arts festival that was departing upon our check-in so we waited a tiny bit to check in. Juan was so welcoming that we did not mind waiting for our room to be ready. Anytime we needed anything Juan was there to help us. ALEXANDRE- AMAZING BARTENDER! We met the most amazing bartender in the Bar at the BESTSY HOTEL. He is so kind and so creative! We loved sitting at the bar just to see him. We are going to miss him. FRITZ Fritz is so kind and so helpful. He helped us in the rain when we were leaving and carried all 5 of our suitcases to meet our Uber. He is so nice and everything he does is so kind and appears so effortless! We feel so appreciated by all the BELLMAN at the Betsy Hotel. JOANNY -RESTAURANT Joanny is truly amazing and so sweet. She served us coffee inside and made us feel so at home. She is such a sweatheart and truly a delight. GONZALO RESTAURANT Gonzalo was our server for dinner. So kind, sincere and made us feel that we were dinning in his house. Shout out to Gonzalo. The BESTY RESTAURANT is truly one of the best restaurants in South Beach… MONICA – HOSTESS IN RESTAURANT Monica was so kind to both my daughter and myself. We did get to know her and sharing all of our day’s stories. To the BESTY HOTEL.. WE MISS YOU! Based on how awesome the team is.. we are going to come back sooner than planned! Love you All – Ronnie and Paige.
Be the first to ReplyGreat spot in South Beach
Clean, quiet room right off of the beach with fantastic food, 2 pools, and an area to sit on the beach. Excellent staff and service including Sidd who helped us a lot. The little coffee shop attached was nice and had great coffee. Close to lots of restaurants and night clubs as well.
Be the first to ReplyExceptional So Beach Hotel
The Betsy spoils you at every turn: food, service, staff, piano live daily & night all exceptional. Thank you Fritzner/Akhona: Front desk and amazing Bell Service: Juan!!! We can’t wait to return! Although it was Spring Break MIA crushed the security and presence of police! Thank you for managing our safety!
Be the first to ReplyHeavenly
An absolutely beautiful hotel in a perfect location on Miami Beach. Immaculately clean hotel. Fantastic artwork in the halls. The staff are so friendly and helpful! A big thank you to Fritzner in reception who did everything to make our stay just perfect! I would highly recommend here. ❤️
Be the first to ReplyThe Betsy Hotel
The Betsy Hotel is beautiful. Check in was easy. Sidd greeted us at the main desk, went above and beyond for us. Evens was also very helpful, he took our luggage, and even showed us around. The place is so clean and the atmosphere is fun. Location great! Add photos & videos
Be the first to ReplyGreat coffee inside at Panther!!
I didn't stay there but I went to the coffee shop called Panther coffee in the lobby. Char is the best! She's the only one who works there and super friendly in a very authentic way! And the coffee and pastries were excellent!!!beautiful lobby to hang in to enjoy the coffee
Be the first to ReplyOldy but a class hotel great sobe vibe okd style. Ask for sidd he will take care of you
Stayed at betsy in march was great vibe Sidd at front desk was very kind helped me out with a bunch of logistical issues really made a difference. Gave me also great tips about best bars in the area and the ones you want to stay away from. All good .
Be the first to ReplyAwesome Time at the Betsy
Beautiful hotel. The people were absolutely the best. A super friendly staff is the key to a great stay and the staff went out of their way to make us feel at home. Akona, at the front desk was bright, cheerful and efficient. Fritz, the bellman met me at the valet. Brought my bags into the hotel, brought me a glass of Prosecco while I waited for my room and then took my bags to the room. Fritz, then completely explained the workings of the room. This man deserves a raise as he represents the hotel with wit and charm. The best surprise was the food at the hotel. My wife and I had dinner at the hotel and the food and service was amazing. Michael was our waiters name and he was super attentive. The person that seated us...Luciano ( I think) was also very accommodating and friendly. All in all whenever we are in SB we are definitely staying at the Betsy...I highly recommend you do too.
Be the first to ReplyFantastic stay
This is an eclectic oasis of calm amidst the craziness of South Beach during Spring Break. Lobby is welcoming with lots of tables snd couches and board games. Lovely library and many little nooks to escape. Service was impeccable. Directly across from beach, great location.
Be the first to ReplyRelaxing weekend at the Betsy
The location is great. The ambience in lobby and entertainment is very nice. Food is good. The amenities could be better and more Cush to match the price tag. But I find many hotels are losing this touch post Covid. Service and staff were above and beyond. Rooms are very small and could be more functional. Overall very nice stay.
Be the first to ReplyLovely Hotel
We stayed at the Betsy during our March break with our two children (14 & 12). We were immediately impressed and welcomed by the gorgeous lobby and lounge area (just like the photos!), and friendly hotel staff, who greeted us with champagne and beverages for our children. We enjoyed the ambiance - the bar, delicious scents, calming music, comforting decor. We arrived early - much before check-in time, but no problem - our luggage was tucked away while we went up to the rooftop pool. This was a treat! The pool was well staffed, had a great menu and a nice vibe… great play list, which ties in with the nostalgic rock n’ roll photos that grace the hotel walls. The pool vibe is distinctly different, yet complimentary to that of the library area, where classical music, often opera is piped in. The blue velvet sofa was my favorite place to read. Every morning at 7:30, I joined the rooftop yoga class, with its beautiful views of the sun rising, followed by a coffee at the Starbucks across the street and a walk on the beach! Glorious! When it came to meals, the Betsy did not disappoint! We had breakfast and dinner on the front patio and several lunches at the pool. The prices were a little on the high side but the portions were large. Fritzner at the front desk was incredibly attentive and accommodating, and went the extra mile to ensure that we had a great stay. Art, the concierge is a true gem of this hotel, and his restaurant recommendations were absolutely spot on!! Juan, the bellman was the first to greet us, helping us with our luggage and making us feel welcome. The only elements that prevented me from rating this as 5 stars was our room - a 2-double bed suite with a pull-out sofa. It was nicely decorated with green leafy wallpaper, cute, comfortable beds, and a sitting area, but the view left something to be desired. Overall, we had a fabulous time, at this well-appointed, friendly, art-filled, beautiful boutique hotel.
Be the first to ReplyNew Favorite Spot in South Beach
Lovely boutique hotel in a perfect South Beach location close enough to the action but away from the madness. The staff (including Fritz!) was lovely but Juan in particular was 10 star! So helpful and kind and went out of his way to ensure that my three-year-old niece had the best time ever. Special shout-out to the Lobby Dogs Rosa and Betsy who were highlights of her trip too.
Be the first to ReplyOnly for cultural savvy
A cultural haven amidst all the bling bling and places filled with cheap EDM dance music. Great photography exhibitions and library. If you don’t appreciate that, move on. Fritzner at reception is the man
Be the first to ReplyThe best way to relax in South Beach
We had a wonderful week long stay at the Betsy. It started with a warm greeting from Esra and Fitzner on our arrival- they were both warm and tentative throughout the stay if we needed anything. The hotel itself is beautiful- yes, a bit of a maze to get to your room but the halls are filled with rotating pieces from different photographers, which we enjoyed exploring. The breakfasts at the restaurant were a highlight (since being back home I've tried to recreate the breakfast granola, a new favorite). Lastly, I was very impressed with the room service- they sometimes came twice a day to make the bed! Would definitely stay again.
Be the first to ReplyDinner on the patio
Fabulous meal at the restaurant, thanks to Martin and his excellent wine suggestions and service. The short ribs were amazing! As the burger went in my wife's lifetime top 10. Also really appreciated the jazz musicians across the street in the park.
Be the first to ReplyWonderful Service from Fritz. The gem of a person!
Fritz at the front desk was a big help when we just stopped for lunch. We had postcards to mail and he just took them off my hands and took care of it, postage and all! We stop at the Betsy every time we come to Miami to visit friends. Our favorite breakfast, brunch and lunch spot for the food, the service, the Canine Executive Officers, and the art! Thanks Fritz, see you again next year!
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