Great food ruined by ghastly service - Bistrotters Paris - Buy Reservations
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🤢 2/5 - Great food ruined by ghastly service
By 👻 @Wendy S, 03/28/2022 3:00 am
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The food was excellent but the waitress, from the start, was more concerned with getting us out in time for the next service at 9pm (for which you have to leave by 8h45 max) At 8:10 we wanted to order desert and were told we could order anything but the pain perdu which was what we wanted. We pleaded a little, asked how long it took to prepare (apparently 15 minutes so seemed possible) but she refused to let us order the pain perdu.
The waitress had been rude since arrival, rushing us through the ordering process and being unpleasant. Refusing to take our dessert order was extremely dissapointing. In the end we decided to go somewhere else for desert leaving the table around 8.20.
There are ways of handling time constraints while keeping a smile on the customer's face. Before leaving I suggested they could perhaps take dessert orders along with the main course given time constraints. After all isn't it better for them to sell more food and have happy customers? I was hardly able to finish speaking before being hit by a barage of nasty rebutall when I was not accusing them of anything simply trying to provide constructive feedback which apparently they don't want. Now seeing the other comments I realise this appears to be a recurrent problem at this restaurant which is a real shame as the food is very good.
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