If this review was just about the food, it would be 5 - Blue Hill At Stone Barns Tarrytown - Buy Reservations
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😒 3/5 - If this review was just about the food, it would be 5
By 👻 @judah m., 06/21/2022 3:00 am
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If this review was just about the food, it would be 5 stars, no question. We enjoyed the "cafeteria" on a recent Sunday, and it was phenomenal. Everything on the tray was delightful. Even the crazy Portlandia-esque descriptions of each dish by the servers made sense & was welcomed, because 1. they were all so earnest; and 2. you know that they knew what they were talking about.However, the dining experience was confusing & the customer service - first upon arrival & then again once we were seated - was non-existent. We had to pass by 2 different people upon arrival, both of whom warned us about vax proof - but neither actually checked vax proof, it was just an exercise in repetition of what we already knew. When we walked up to the cafeteria, it was absolutely not clear where to go. There were 3 doors, and a temporary-looking rolling cart which had a logo on it referring to something else - so we walked through what seemed like the main door, and were then told to go back to that rolling cart first. Neither of the folks we'd checked in with before that mentioned the cart.After getting our food - once we seated ourselves in the lovely garden - that was the end of any service. I asked for water from 2 different staff members & never got it. I tried to go back into the cafeteria to get it myself, but the doors were locked. The staff person I ran into looked very nervous about my request (?) and then promised someone would bring me a glass of water. I saw him tell another staff member about it. They both disappeared, and I was left thirsty.Finding the restroom was also fun because there were no signs.So long story short, the food was phenomenal & worth the visit. Just bring your own water bottle.
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