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BONITO ST BARTH Gustavia Reviews from The Last Year
Will never return to Bonito again.
I am utterly dismayed by my recent experience at this establishment. Despite changing my reservation to another night, I was shocked to discover a staggering $860 charge for a supposed no-show on the original booking. This is more than double the cost of my actual meal! The meal was mediocre to say the least and definitely not worth the awful treatment. Not only was the management dismissive and unresponsive to my attempts to rectify the situation via email, but their lack of accountability and customer care is simply unacceptable. As a result of this appalling treatment, neither my family nor any of my friends will be returning to this restaurant.
Top quality food, service, ambiance
Had such a wonderful time at Bonito with my husband one night for dinner that I booked another reservation with the rest of my family for the following week! The hostesses at the front kindly greeted us and sat us at a table with a beautiful view of Gustavia. The food is absolutely delicious and unique, and the service and ambiance make the whole experience one of the best on the island.
Bonito, St. Barts: A Storm of Disappointment and Insensitivity - Zero Stars
Despite the picturesque setting of St. Barts, my recent dining experience at Bonito fell short of expectations, with zero stars. The restaurant's reservation policy, which includes a hefty charge of 150 Euro per person for last-minute changes, lacked flexibility and understanding, particularly in the face of treacherous weather and road conditions. The unyielding stance on this matter was disappointing, casting a shadow over our visit. Because Bonito refused to accommodate our reservation to another day, even though they had availability, we drove in the downpour, in the dark and steep hills of St. Barts to make our reservation. To add to the challenges, upon arriving at the front entrance, the lobby of the restaurant was flooded with a foot of water due to the downpour, leaving us completely drenched before we even stepped inside. This further compounded the already difficult situation. Furthermore, it was noted that many other restaurants, such as Le Guerite, closed their doors for those couple of days due to the weather and demonstrated understanding by contacting their customers and expressing concern for their safety. Many individuals had to cancel their plans due to the dangerous rainstorm (36 hours of heavy rain continuously), highlighting the severe impact of the conditions. Driving on the steep hills and tiny roads of St. Barts in the dark while it's pouring rain is unbelievably dangerous. Upon seating at Bonito, the menu revealed exorbitant prices, with even the most basic items carrying a significant cost. The least expensive option, french fries for 18 euros, left much to be desired in terms of value for money. When expressing our concerns to the manager, we were met with a dismissive attitude, lacking empathy and understanding of the challenges we encountered. The manager said, "You could have taken a taxi." Again, they were dismissive and insensitive to anyone's well-being, including taxi drivers. Overall, the lack of responsiveness to customer needs, the exorbitant pricing for basic fare, and the contrasting approach with other establishments left a sour taste. While the breathtaking views of St. Barts provide a stunning backdrop, the insensitivity to extenuating circumstances and the unreasonably high prices marred what could have been a memorable dining experience. In the end, we had our 18 Euro fries at Bonito and went across the street to L'Isola and were treated properly with wonderful service and fantastic food. They even gave us a free glass of champagne because they heard how horribly we were treated at Bonito. There are numerous beautiful and terrific restaurants in St. Barts, and nobody needs to risk their lives to eat in a place where they are treated poorly with a $$$$$ tab.
Beautiful restaurant
Beautiful restaurant. This ambiance is just what you want in St Barth. Both dishes my husband and I had and the wine were all amazing. Service made it all the more special. Lesa was our server and did a phenomenal job. Perfection!
NOT THE SAME BONITO
This is our 30th year coming to St Barths. We were here when Bonito first opened. It was a bright and fresh menu on an island with so few at that time. Now, the food quality has crashed, while prices have flown. That may explain why the restaurant is now half empty and there is no reason to reserve in advance - even in High Season. We won’t return until there is a good reason to do so. The average price of dinner is €150/person before wine (€110 and higher) for vin ordinaire).
A dining experience
Rarely does restaurant offer the kind of food experience foodies live for. Bonito is one of those. We welcomed the friendly greeting after an exasperating experience getting there. Bonito is in a difficult location an our cab left us at the bottom of a steep incline without proper direction. Ask the restaurant to get you a cab. The setting is open looking over the harbor with a pleasant fine dining setting. I had the best Peruvian escvichie I have ever tasted. The salmon Sashimi was described as “out of this world by my wife“. For main course I had a red snapper with an incredible cream sauce. My wife had an outstanding sucking pig. We shared a delicious flan for dessert.
Nice place but like everywhere in SBH overrated
My friend and I liked the food, quality was ok but the prices are insane here…for drinks and food but it’s ok better than some places I’ve been in SBH. Very minimal and when we arrived they asked us if we had any allergies and if we like fish so we said no to allergies and yes to fish but at this point we had ordered our mains already…so while we waited they brought us little appetizers..which were nice but then they tried charging us for it when we never ordered it..I find not only here is like this but alot of places in SBH are sneaky like this…wouldn’t go back in a hurry food is nice place is nice…that’s it
Great evening
Absolutely wonderful setting, service and food. Ceviche was amazing. Catch of the day and rack of lamb Devine. But the star of the show was the soufflé. One of the best that we have had.
Poor service!
My husband and I visited Bonito on the last evening of our trip to St. Barts. The dinner was very nice and the service attentive however, when we asked to move to the bar our server told us we could do that if seats opened up. When we tried to take two of the seats, the hostess rushed to tell us she was saving them for other guests which would have been fine if she wasn’t rude about it and offered an alternative for us as we clearly wanted to stay longer. We felt rushed out and unimportant at that point so we left. It’s unfortunate that what was otherwise an enjoyable experience was ruined at the end.
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LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerCancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answer