AppointmentTrader FAQ - Bord de l'eau avevue des restaurant Douala - Buy Reservations
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Bord de l'eau avevue des restaurant Douala Reviews from The Last Year
Better than expected, would recommend
My family and I stayed at the hotel for the weekend , time to get adjusted to the heat and every time . we took two connected because we had children and I was also pregnant . The standard of the cleanliness is to commend and the staff so polite and welcome , we shock and so happy 🥰. we were absolutely thrilled by the customer service , room very clean , staff extremely courteous and polite. The Breakfast was my highlight, loooove it . I was with my husband and Kids and I was also pregnant . I would always go back when are in Cameroon .
Better Customer Service Needed
The hotel is very clean and is found in a central location. However the customer service should be improved and the staff should be more engaged. The 7th floor is really hot and my room stayed at 28 Degrees Celsius even though the aircon was sent at 16Degrees C. Please work on the customer service.
Disappointing - too expensive and unsatisfying services
I was honestly disappointed about the Douala Starland Hotel and its quality, especially in comparison to the excellent quality of Starland Yaoundé. While arriving in the room , I wanted to take a shower, but the shower head holder was broken and fell on my head hitting me badly. This is certainly nothing new and the cleaning team must have already seen it when they cleaned the room. I therefore cannot understand why the room has been given to a guest. The same is true for the hairdryer which was not functional. Unfortunately, the entire hotel does not have one hair dryer as a backup plan which is not in a wall. If you had one normal hairdryer for a plug, we could have easily had a solution. I was then moved to another room. While moving, I realized that there were no shower gels or shampoo, I guess they may have been forgotten… Overall, if you know the rooms in Yaoundé, you will be seriously disappointed by Douala. The hotel is old and does not give you the same nice feeling than Yaoundé. For the price and comparing it to other hotels in the same price range - such as K hotel - the rooms are overpriced, too small and disappointing. My worse experience however concerns your kitchen and services. While the quality of our conference`s lunch was really excellent and tasted great, I was really disappointed about the breakfast and the room service. Concerning the room service, I ordered a 12.000 Mozzarella salad to my room. The amount of salad that arrived was ridiculously small. Half of a mozzarella on a tiny little number of veggies and salad. I counted three (!) salad leaves in total. I understand that mozzarella and veggies are expensive in this country, but you could have at least given a proper number of green leaves. The salad was like an insult and charging 12.000 for this is really ridiculous. For 12000, one excepts a salad that could feed. Otherwise, you would really have to reduce the price. I had a similar experience at breakfast. Unfortunately, there were a couple of flies all over the buffet. (I appreciate that on the second day, you put candles to avoid that). I don`t like the warm food provided there so I asked if I could have some freshly made Crepes. I was told that I could only have the Crepes that were already lying next to the Bread. However, I tasted them, and these were cold and not fresh – the whole idea of a good Crepe is that it is freshly made and warm. I appreciate that the kitchen in Yaoundé does them freshly. I asked the lady who makes eggs if she could do me a fresh one, but she refused – even though there were no other clients and I saw that the kitchen had the batter to make them freshly. However, she refused and preferred to watch videos on her phone… This is really disappointing. Unfortunately, the fruit salad in the little glasses was also not fresh, several fruit were bitter. In addition, I was really disappointed about the slowliness of the reception during our conference. I asked the reception to print our documents at 7am in the mornings. At 8.45, the documents – which were important for the conference – were still not available. I was told that there was a printer problem – however, I wonder if you really only have one printer in the entire hotel. We also asked to have a coffee break at 10 but had to call several times until the snacks etc were finally delivered at 9.58. For a high end luxury hotel, this is unacceptable. Finally, while checking out I was asked to pay for two bottles of water from the fridge. However, no sign in the room – neither in the wardrobe nor on the fridge – indicated that this was a paid service… It was not obvious at all that that was a Minibar. In addition, one has to wonder why a hotel for over 100k a night charges for water from the fridge… Given the fact that there is K Hotel in Duala which has the same prices per night, but a really excellent breakfast, new rooms and excellent service – I strongly recommend going to K instead of Starland.
Good hotel
Lovely hotel, rooms are spacious, clean and have a very nice view. Place is rather calm, which suits me great. Food at the terrasse is really good and breakfast also was rich and varied. A positive experience in general, I recommend. One small detail, for such great rooms, it is a pity that the shower heads be of such bad quality. It would be a good idea to change them. I personally had a hard time showering every day.
Short experience of Star Land Hotel
The pillowcases had stains. The rooms were otherwise clean, and the room smelt fresh. I was surprised that the room was not sprayed for mosquitoes especially after I saw one. The atmosphere was generally great, but the hotel could do better in making information available. The staff were courteous and helpful. Good location for access to airport.
Douala's Best Restaurants that are most frequently booked by customers of Bord de l'eau avevue des restaurant Douala
Ranked #8 in Douala's Best Restaurants.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Does customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answer