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Botanica London Reviews from The Last Year
Delightful afternoon tea at Botanica
I attended a glorious afternoon tea with a girlfriend . The choices of teas was wonderful . The cakes and sandwiches delightful . The service outstandiing Both Geethika and Sanya were professional friendly and could not do enough to make our experience joyful . I highly recommend afternoon tea at Botanica both for the ambience service and fabulous afternoon tea . Sherry B
Terrible service
It’s a beautiful place but they have terrible service. We weren’t shown to our table instead the waiter pointed to the table that was meant for us. The waiter did not explain the menu but rather dumped it on our table and walked away. He never checked on us nor did he bother to make himself available to refill our teas. I highly recommend going elsewhere as they do not know how to deliver good quality service.
Fantastic drinks
We have fantastic drinks made by Daniel, it is a good place to visit - good waiters - always kindly - Nice service. We comeback again!
Don’t bother, just like their customer service
Disappointed is an understatement. I was looking forward to visiting despite the poor reviews. Beautiful decor and crockery and tasty warm scones but that is about it. The food was mediocre and the egg in the sandwiches was clearly off - smelt rotten and my stomach churned on eating almost immediately. On seating, we were asked if we wanted water (yes). An hour in still hadn’t been served. Had to ask and no apology from the waitress (Geetika). She seemed to be friendly only to certain guests - the table next to us said/felt the same. The desserts were horrible - the chocolate mini was too sharp, the target too tangy and pastry undercooked. The worst part is there’s no refill you have to pay £12 extra if you want more sandwiches or cake. They also add a discretionary service charge which, given there was no attention or service apart from the nice girl who brought the tea out, is a cheek. It’s unlike any afternoon tea ive been to and I know as I have been to many in London as I’m looking to hire an afternoon tea event space for 30+ persons. This isn’t worth the money as the food was substandard so they’ve lost out in a large booking. If you want to really get the full afternoon tea experience I’d recommend Chesterton and One Aldwych.
Wonderful time
We had wonderful time with my partner. Thank you Elena for the wonderful service. We received so much pleasure :) I will come back.
Looks the part but Dissapointing
As a family we do an afternoon tea every year and this has to be the worst one ever. The quality was poor with one pot of tea and no refills. Our cakes had just been placed on to the stand with no explanation, other tables had decorated cakes ours had nothing, considering we were the first people in the room there was no excuse. We ordered cocktails at the beginning and we offered them when our time was up, had a waitress bothered to acknowledge us at the table then maybe we could have chased them up. We took some cakes home and had to scoop them with our hands into a takeaway box ourselves.
Great afternoon tea
Excellent choice of tea, very special to find delicious Sicilian cannoli. Delicious scones, fantastic clotted cream and jam. All very refined and of the highest quality. Absolutely recommended. Special thanks to the very kind Geethika who guided us in this experience.
Great experience
Beautiful venue, and food is delicious too. Was served by Geethika who was kind and attentive to our table and answered to our requests
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Holding a bid
By 👻 @ExhaustiveMilk80, 05/08/2024 7:52 am
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What does it mean to hold a bid? and how do you do that?
1 Answer
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Give the best answer |
The best answer has not been selected yet.
but at least 3 Thumbs Up's from other users is selected as the best answer.
10 Posts of the entire Botanica London Community with the most, but at least 5 Thumbs Up's will appear in the Best Posts section of Botanica London.
Being in the Best Posts section comes with perks, the asking user and the person who answered will both receive Traderpoints for every paid AppointmentTrader transaction at Botanica London.
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Answer from 🍀 @GloriousSeed75 (05/08/2024 3:45 pm)
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Hi @ExhaustiveMilk80, to be able to hold a bid you must have either the key holder medal or concierge medal. Holding bids allows you to work on trying to secure the reservation without someone else getting it before you and filling it
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