We celebrated a birthday here on Saturday and the food was - Bourbon Steak Orange County Dana Point - Buy Reservations
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😒 3/5 - We celebrated a birthday here on Saturday and the food was
By 👻 @R H., 03/17/2024 3:00 am
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We celebrated a birthday here on Saturday and the food was excellent. The steaks were cooked perfectly and were flavorful and tender. The sides were also delicious! The appetizer, shrimp cocktail, was nicely presented and very good. The service however was poor. We waited more than 45 minutes for our drinks. During this time we ordered appetizers and they arrived fairly soon. We brought a special bottle of wine to celebrate and it was taken from the table to open and aerate but not returned until we asked twice that it be placed on the table. Over an hour later. Odd. We told the server we wanted a leisurely meal but we felt rushed as we were asked for our entree order more than 4 times while we waited for our cocktails. We found this rude and very disappointing. Last, the noise level was so extreme that we had to yell at each other throughout dinner (even sitting in a booth) and that was exhausting. We have excellent hearing....they brought a tiny ice cream cone as a complimentary dessert for our daughter celebrating her birthday. Overall, the food was outstanding but the service was a fail. We've been here many times and love the restaurant but the service is uneven and based on which server you get. We expect better service at this high price point.
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