UPDATE: To add insult to injury, these clowns have allowed - Capizzi New York - Buy Reservations
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New York's Best Restaurants that are most frequently booked by customers of Capizzi New York
🤮 1/5 - UPDATE: To add insult to injury, these clowns have allowed
By 👻 @E G., 02/22/2023 3:00 am
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UPDATE: To add insult to injury, these clowns have allowed themselves to steal money from me! I just checked my credit card statement, and discovered the restaurant has decided to charge a higher tip amount than what I have given them. I guess they assumed most people don't check their credit card statements ... well I do!I'm therefore updating my rating of this establishment to 1 star.-----------------------------------------------------------------------If it were just for the food, I'd rate this place 3.5 stars.But the attitude of the staff was ... wow, that waiter must have been the world gaslighting champion.We made a reservation and arrived at the restaurant at 7pm sharp. I told the waiter I have a reservation and ... the guy stared at me in disbelief, doubting my every word. Dunno what was so surprising, people often make reservations at restaurants, right?The waiter acted like he was doing me a special favor, went back to the kitchen to double check, and said ... drumroll ... no reservation for you. He asked me how I made the reservation, I said over the phone. "Over the phone?", the guy asked, still in disbelief. I confirmed. I pulled out my phone to show him the call to the restaurant in the list of recent calls. It gets better from here, trust me. He stared at my phone, and asked "You made a reservation 42 minutes ago?" Yeah, that's what my phone shows, and I trust it to measure the time correctly. And then the million dollar question came: "Really?" I was at a complete loss of words. Well yeah, I had a witness to this call. And the witness was with me.At this point the waiter has succeeded in making me question my sanity (World Gaslighting Champion, remember?) He retreated back to the kitchen again ... and, surprise surprise, they suddenly found my reservation! A brief apology followed ... like a very brief one. The waiter asked us to wait outside (yes, in the cold February evening in New York), and promised to come outside and get us in within 5 minutes.Five minutes passed ... Ten ... Fifteen ... After seventeen minutes a royal gesture comes, from the cozy warmth of the restaurant, waving us in. Like, thou shalt enter now.The food was edible, not on par with the reviews, but ok. But thinking that we got the food with free entertainment included, maybe it wasn't a bad deal after all
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