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Casa Cruz New York Reviews from The Last Year
I very rarely post reviews but this restaurant is extremely
I very rarely post reviews but this restaurant is extremely disappointing. We ordered the branzino for two and it had so many bones it was impossible to eat. When we told the waiter the manager came over and was absolutely no help whatsoever.
It started off great, but quickly went downhill over
It started off great, but quickly went downhill over service. Our charming waiter vanished. Water was never filled, white wine was not served cool, a port was served chilled, and branzino for two was prepared nearby while the other two dishes had already been served. All four plates should have been presented together. I should have realized the red flag pretentiousness of a place that chooses to say "no photos, please" on its website. As if! The priorities are wrong. I would only come back for oysters and drinks. I wish I could give it a rave, but I'd be dishonest. Fancy decor does not make up for shoddy service. Ever.
Good Ambience, Good Service, mediocre food.
.. for the price level the food should be superb... is not.
Place is a vision, the ambiance, the vibe, the setting was
Place is a vision, the ambiance, the vibe, the setting was an absolute dream! Will most definitely be back the food was actually delicious even if the size was very conservative. My only debacle would be dinner service can be a bit more polished is some sense, when we were waiting in our tables took us about more than half an hour and when I asked the maitre"d "is our table ready?" They totally forgot, I understand if it was a busy night but it didn't seem like it. Other than that they made it up by giving us complimentary champagne glasses and desserts me and a friend were celebrating our birthdays here and it was definitely a special one! Have been raving about this place since I left to everyone, a perfect intimate dinner night with friends or partner.. will be back soon!
Great ambiance for a nice ladies lunch.
Food is okay - you are in for the experience and relaxing time.
Sat at the bar first and the service was horrible.
The bar staff didn't seem to know anything about the cocktails? I ordered a mezcal drink that they couldn't make because they ran out of an ingredient. She recommended a cocktail with champagne instead. Our reservation was for 8pm but we didn't get seated till 9. To be fair we arrived 15 min late. Food was just okay. We had a group of 5 people and the waiter said we ordered enough food for all of us. It was very obvious we were all sharing so we were surprised how tiny everything was. Had half a bite of snapper each, one half bite of lettuce each. Ribeye was sold out :/ definitely don't think I would come back here. We sat on the terrace. Maybe the dining room is better
This place is a hard pass.
The bar is a decent spot with good cocktails. The restaurant portion is small and intimate but the service is the real nail in the Casa Coffin; it took an hour and 20 for any food to hit the table. And it was cold. When we asked where our food was after an hour of watching everyone eat around us, the manager seemed unenthused. He seemed honestly like he was drunk. Quick need to know's-- The portions are small. The chicken is not actually blackened. There are a zillion other amazing restaurants to try before this one. Do yourself a favor and go anywhere else.
Had a wonderful dinner last night with the girls at Casa
Had a wonderful dinner last night with the girls at Casa Cruz. New chef, new menu, and everything was delicious. We had amazing veal and burrata. Beef Wellington was to die for! Don't leave without trying the Tiramisu!
Great party spot.
Multifloor venue in UES with very professional staff. Good choices of appetizers going around. The drink options are more limited, but fair. Fun get together spot overall.
A list restaurant: Excellent food but very high priced
Extremely nice setting with very friendly staff. I understand why this a a place for A-listers in London. Prices are very high so be willing to open up your wallet. Service goes fast, too fast. Enjoy it, but don't complain if you have a high bill ;)
The main server Christian offered to purchase my friend and
The main server Christian offered to purchase my friend and me drinks when we walked in (as seen in this video). He then proceeded to sexually assault the two of us -- groping us on our butts and touching the two of us around private areas. The more we protested, the more the staff looked away -- the female hostesses and the server who was shorter with a mustache both told us to "chill out, honey." They all looked away from us as we begged for help from him -- he is married with a young daughter who is on his screensaver. He ordered more and more shots for himself, getting belligerently drunk; and by the end of the night, the restaurant gave us Christian's bill. We said we would not pay because we did not order anything at all -- Christian accosted us and offered us shots that he instead took; but the restaurant accused us of stealing -- while Christian was drunk and nowhere to be found. The restaurant belittled the two of us when we reported the assault, and they pushed us out. I give this place one star when I wish to give it zero. I will be filing a police report. No woman should feel this unsafe/uncomfortable when PAYING their own money.
Service: People are rude.
Coat check requires you to check in your coat. I don't think anyone can require you to check your belongings. ambiance is good. food is okay.
Ultra chic setting, gourmet menu and great service.
It is the perfect place for a business meeting, social get together and /or a special date night.
Great food Excelente service And great ambiance.
Beautiful place.I love casa Cruz. Private Club
Honestly the food was underwhelming.
I don't think this experience as a whole was worth the hype.
The most amazing place with the most amazing staff! Feels
The most amazing place with the most amazing staff! Feels like home every time I go. Such a fun vibe with the most fun people. 10/10 bar tenders, love them with my whole heart! Soriano, Camillo, and everyone there are seriously the best.
I would give 5 stars only because of the waiter.
He was very kind but after dinner we decided to have drinks at the bar and when I ordered a mocktail the bartender rolled his eyes at me. So if you don't drink alcohol don't go to this place because you are gonna get judged.
terrible food, service, management.
.. would never go back! made the reservation a month in advance advance & ended getting a table in the patio ...
Not taking responsibility!
I brought 10 friends to dinner. One of their staff members reached over to clear something off the table and spilled a full glass of red wine over my brand new outfit. At the moment, they acted like they would make the situation whole, but they have not. They have then tried to say it was my husband's arm, but he was on the other side of the staff member and not near the glass. Not only have not paid for dry cleaning or replacement of the ruined clothes, they are just stringing me along after numerous follow-ups over the past two months. Very disappointing.
If I could give this place 0 stars I would.
The 1 star is only for the ambiance and nothing else because the décor and aesthetic of the entire place is stunning. I came here on Saturday night with a reservation for 2. We were seated on the terrace and it was pouring out. The terrace is covered with what looks like a circus tent- it was just an awful eyesore, so we asked to be seated in the dining room, but was told we only had about an hour for our meal because there were other reservations in that room. Turns out- we never saw any other reservation after us. We got setup in the dining room and after ordering drinks, we were told we had to move again because the way the room was setup didn't "flow" apparently. Mind you- no one was seated near us, the only people in the room with us were against the back wall. They moved us to the corner of the room against the back wall so that the entire room was empty except for all 4 tables that were filled with customers seated next to each other cramped against the back wall- very strange. Not only that, but we had 5 different waiters and each one was ruder than the next. We ordered our food and it was just very average. The portions were huge so we asked if we can take the leftovers home and they said it was no problem. After our meal, a different waiter told us they didn't have any more take out containers so we couldn't take anything to go (later after reading some of these reviews, it's clear the restaurant told others that they have a no take home leftover policy- which is just bizarre that they lied to us about that). Another thing to add is that the table next to us ordered steak and when they asked for a steak knife, the waiter told them they didn't have any. I really wanted to love this place, and had it not been for my awful experience (honestly my worst experience at any restaurant ever), I would have loved to come back here for drinks only. It is truly a beautiful place, but I will never step foot in this restaurant again. We left the restaurant with the ICK and I've never felt so weirded out after a meal in my entire life.
Beautiful space.
There is no denying the pleasing interior design of this townhouse. I would say it's worth it to maybe stop by for one expensive drink and an Insta snap. (Beware that flashes are not allowed.) As far as crowd, food, and everything else, I would definitely not return. The experience in a nutshell: They tried to sit us on the sixth floor, which is a tented outdoor space with heaters, and which other Yelp reviewers said to steer clear of. Not suitable for a November night. We waited an hour for a table in one of the regular dining rooms. The food was nothing to write home about, especially for the prices. Steak tartare was way too cold to even taste any flavor, and it almost seemed like they tried to hide the small portion by throwing in lots of potato sticks around the meat. And, by potato sticks, I mean something you would grab with the pretzels at a 7 Eleven! The bronzino was adequate, nothing special. The soufflés were actually quite good, the cheese soufflé being stand out. The dessert soufflé was yummy, as well, but the sauce for the center was not hot enough and lumpy. Also, servers didn't seem instructed on how to serve soufflé properly. The staff was hit or miss. Two of the hosts were obnoxious, especially with our not wanting to sit on the sixth floor. We did realize that the Italian hostess may have been unintentionally rude, since she didn't have a full grasp of the English language and kept using the word "finally" in her sentences. Hearing, "So, you're finally ready", in a condescending tone after we had been waiting an hour for dinner, is not what anyone wants to hear before they're about to pay five star prices for something that is mediocre at best. The rest of the staff was nice enough, especially the other female hostess. Now, let's get to the scene. The DJ in the bar area was ok. Average music for an average crowd. People were dancing. The music was at a nice volume so people could still talk. The people who stood out the most were the two sugar daddy's (one with a gut and comb over) who had just met their sugar babies. My group was seated next to them, and we couldn't help but be amused when the server asked the girls to see their ID's before pouring them glasses of champagne.
5 * evening
Our first visit and what a great find, the best steak in London. Impeccable service, Sophia was our server and was as knowledgable of the menu as she was attentive to our table. Great music and delicious cocktails, the wine list was overwhelmingly good - but with an equally good selection of wines by the glass. Don't expect a cheap night out, but in London, you get what you pay for.
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Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
Payouts Blocked Because of Sell Through Rate
Does anyone know how AT plans to handle cases where a seller is quitting the platform but has a sell through rate <25%? The error message I got said to fill more bids or find other ways to increase the rate.
Is AT really going to block sellers from withdrawing their money? Especially revenue made before the sell through rate was introduced??
Tune into NBC News - Top Story Tonight 7:40p ET
Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Appointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Casa Cruz New York User Reviews & Question Forums
Casa Cruz New York Reviews |
Authentic Reviews from AppointmentTrader Users
By 👻 @BrightFlame32 (12/30/2022 4:18 pm)
Casa Cruz New York Yelp Reviews |
Latest Reviews On Yelp
By 👻 @Christine T. (06/29/2024 3:00 am)
Casa Cruz New York Tripadvisor Reviews |
Latest Reviews On Tripadvisor
By 👻 @Glen D (02/28/2024 3:00 am)
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
By 👻 @ConfirmableFace16 (08/01/2024 9:48 pm)
Restaurant Transfers FAQ |
Questions around how AppointmentTrader works for Restaurant Reservations
By 🦚🇫🇷 @ChoiceBird42 (04/15/2024 11:46 am)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 👻 @AuthoritativeWay35 (08/01/2024 7:57 pm)