High expectations, disappointing execution - Casa Playa Las Vegas - Buy Reservations
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Las Vegas's Best Restaurants that are most frequently booked by customers of Casa Playa Las Vegas
Booked 1 times by Casa Playa Las Vegas customers.
Ranked #2 in Las Vegas's Best Restaurants.
🤢 2/5 - High expectations, disappointing execution
By 👻 @AnkkitV, 02/20/2023 3:00 am
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I stayed there for 6 nights, primarily in vegas for a convention. Rooms are decent, (I don’t know if it’s an American thing but they don’t give you free water. You have to pay for it). House keeping is good and generally staff is nice. Negatives……I ordered for room service and in particular informed about my diet and being a vegetarian was served chicken, when I called they first didn’t agree and when I insisted they didn’t care only in further insistence did they actually check to confirm they had put chicken in the pasta. Had 50$ food credit, they guy who checked me in said it was fine to use it for room service but on checking out the lady simply said the agent isn’t around and they can’t do anything about it. On my insistence and further pushing then they took off 200$ as a special case against a 250$ credit which again seemed like it was a scam. They are just too big and too many moving parts in the system takes away the the service and customer centric attitude. Could get other better places for such a steep price.
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