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Central Reservations - Ocean City Vacation Rentals Reviews from The Last Year
We rented 2 condos in the Makai building 7/13-7/16.
On day 2 of our stay one of the units lost power. We called the emergency number and were informed that the condo was SOLD today and the new owner did not transfer power. They were able to move us to another condo in the same building that did not have the same amount of beds (we needed 5, we received 4). This was extremely disappointing to our party as people were not comfortable sharing beds. We missed our dinner reservations due to having to move condos and be completely out of the first property. After checkout I notified the company about our experience. They offered a one night refund- however we were removed from our original property for 2 nights and would like to be reimbursed as such. The company is refusing and well as not taking responsibility for their company. Saying it's out of their control. I've been renting homes through agencies for over ten years and never had a problem like this before- or having one that were not quick to remedy the situation.
The people that work at this place of business were
The people that work at this place of business were extremely rude. I called several times about finding the parking area for the condo. I had rented after a week. Still waiting for the phone call. If I were a homeowner or a condo owner, I would not recommend listing with this agency. They are not accommodating to renters. They don't return phone calls they don't give accurate information and I would never rent from this agency ever again. This means if I were to find out that the property was listed through them I would not book that property. If I could give this less than one star, I certainly would.
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