Disappointed at Management - Cha Kee New York - Buy Reservations
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New York's Best Restaurants that are most frequently booked by customers of Cha Kee New York
🤢 2/5 - Disappointed at Management
By 👻 @T P, 04/07/2022 3:00 am
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I have been coming to this restaurant since I was a little girl. My family often had dinner parties here. I came with my daughter on April 6, 2022 and had dinner. I want to be fair in this review- food was almost as good as I remember. The salt and pepper squid was a little overcooked, seafood pan fried noodles and snails were good. I was quite disappointed with management though. I went to the restroom and when I came back the cash we paid with was at our table (restaurant ONLY accepts cash). My daughter said that we did not give them enough. Same as the reviewer below, they asked for an 18% surcharge and a tip on top of that. I initially left a 20% tip but they asked for 36%. The waiter was very aggressive and came up to me and demanded I leave a 36% tip. The management encourages this practice. I have nothing against leaving a great tip but I have never encountered a waiter being so rude and combative. I am writing this review because it seems like it is a common occurrence here and it must stop. I do not want any one to have this awful experience. Suffice to say, I will not be returning to this restaurant.
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