Arrived in good time for our reservation but the car park - Chapter One Restaurant Orpington - Buy Reservations
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🤢 2/5 - Arrived in good time for our reservation but the car park
By 👻 @John C., 12/04/2019 3:00 am
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Arrived in good time for our reservation but the car park (allegedly 96 spaces) was absolutely full - not entirely sure how, considering how few tables the restaurant itself holds. Strike one.We were seated more-or-less immediately and the polite hostess took our coats but then we had to wait quite a few minutes before the waiter arrived to take our drinks order. Waiting to be served became the main theme of the evening.The restaurant looks very cosy from outside but inside, the decoration is rather uninspiring and the space generally uninteresting. Some of the features bordered on gaudy.The menu was perhaps a little too sophisticated for my tastes and I was disappointed with the juxtaposition of flavours in my starter. In my opinion, there were far too many choices of starter each of which possessed long, pretentious descriptions (although the waiter was helpful in deciphering these). My wife's starter was also a case of style over substance. It looked like it was trying to be nouveau cuisine except done by a sixth-former.I chose the steak for main course and, after a long wait, it arrived, on its own, on an otherwise empty plate, with not so much as a drizzle of jus or a sprig of parsley on it. The chips and béarnaise sauce (served cold) were included and came on the side but this was a real failure of presentation. The flame-grilled steak, however, was absolutely delicious, as it should be.Getting the waiter's attention was a chore. He appeared to deliberately avert his gaze as he passed our table. In the end I was forced to call out rudely. The restaurant might have sold us two or three additional rounds of drinks were they more attentive and obliging.The deserts were okay, but I've had better at Paul's Bakery, and my wife's chocolate mousse was a little mealy. I might have enjoyed them more were I not already rankled by the poor service.The bill was expensive but that wasn't wholly unexpected. The waiter didn't bother to ask whether or not we wanted to pay the "optional" service charge and simply typed the full total into the card machine.All in all, a very disappointing experience made worse by the inattentive waiter. We were there for a full two hours without even having coffee.
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