Atrocious Service - Cipriani Abu Dhabi - Buy Reservations
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🤮 1/5 - Atrocious Service
By 👻 @SightSee31, 10/09/2021 3:00 am
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Booked a table for two, 4 days in advance. Requested for a table with a view as I was celebrating a special occasion, I was assured by the restaurant that my reservation request is confirmed. Two hours prior to my reservation, I received a call from the manager informing me that my original reservation requested is noted but cannot be fulfilled. I was told to show up and take what is available on arrival. Surely this defeats the purpose of making a reservation in advance especially if done so 4 days in advance ,pathetic of the restaurant to inform you 2 hours before your reservation.
The manager was not accommodating at all considering I had a prior confirmed reservation, for a so called 5 star Restaurant, this is unacceptable.
Thank You Cipriani for ruining an important evening!
Definitely would not recommend
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