There is no hospitality here - City House Nashville - Buy Reservations
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🤮 1/5 - There is no hospitality here
By 👻 @giorgitd, 11/22/2021 3:00 am
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We visited with out of town friends and were embarrassed. Service was slow but pleasant and accurate. The food was fine, but a solid notch below the hype. But we ordered a round of drinks before dinner arrived, so we could enjoy wine with dinner. Dinner came, no drinks. The service was aware...drinks are coming we were told. Dinner was completed...no drinks. Service was panicked - she sent a manager over, who delivered our drinks well after we finished eating. I complained and heard...we are slammed with so many walk in customers and we're down to one bartender and he can't keep up. Listen, I've been in plenty of tight situations and hospitality always makes it right. We got an apology, a shrug and a departure. No free drinks. No offer of a dessert or two. All I heard was - we are slammed and keep accepting new customers to make as much money as possible, even if it results in your experience falling way below the bar. Stay away from restaurants that have no sense of hospitality. City House is one of those restaurants. Beware.
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