Claridge's Brook Street London Reviews
We came for the tea service and it was a very memorable and
We came for the tea service and it was a very memorable and wonderful experience that I will likely remember for the rest of my life. We were seated near the pianist and cellist, and it was lovely to hear them play. We opted for the champagne additio
Another perfect stay
Once again we have just spent 4 fabulous days at this lovely hotel. From the moment you step inside everything is perfect.we stayed in the Mayflower room which was very luxurious,great shower and a very comfortable bed. We enjoyed a family Sunday lun
Not all that glitters is golden
I stayed at Claridge's from October 24-26 last year and payed an exorbitant £5,816 for the privilege. I am writing this review now because of the appalling levels of customer service from the most senior management of the hotel. I would encoura
Bit disappointing overall
Beautiful hotel but disappointed in the room. It was for my husbands 70th and I did politely ask for a bigger room but was told none available.There wasn't even a full size mirror in the room so bit difficult to get dressed to go out. We also at
Not what it once was
Claridges is not what it once was - previously our favourite hotel. The relatively new Mayfair rooms are adequate, but lack the wow factor you’d expect. Food service is extremely poor. As a guest, I would not expect to wait half an hour to be sea
Traditional Afternoon Tea - perfect for tourists
Very professional Afternoon Tea in traditional style. Just the place to bring your guests from out of town. They will be very happy with the luxurious traditional surroundings. Bookings essential but priced fairly compared to other London Afternoo
Deeply disappointed
I was a guest for lunch on Sunday. No point in saying much except that the experience was a disappointment. I think the staff are overwhelmed. There are many of them, trying hard, but there are too many guests! For lunch I ordered a Caesar salad. I p
Special stay at Claridge’s – Art of Dining
We booked the Art of Dining offer at Claridge’s which included credit to use in the bars and restaurants, breakfast, and champagne with cake on arrival. We stayed in one of the balcony rooms which was beautiful. Breakfast in the room the next morni
Just an absolutely wonderful experience.
The tea service is top notch and the food was great. I'll be returning next time I'm in London.
Elite hotel fusing traditional and modern luxury.
Claridge’s fully deserves its reputation. It pulls off an almost impossible fusion of traditional and modern luxury, with service that’s flawless from start to finish. I believe the room I had (floor 7) was recently refurbished, it was light and
Welcome back they said; I am back home I said with a smile!
My son and I stayed at Claridge's August 2023 when we arrived as guests and departed as family...see review. I was determined to return August 2025. We arrived August 2, 2025 after our 12-night Ireland trip and 3 nights in Windsor. Upon arrival
Beautiful
Spencer Tracey does have a point. Loved the art deco foyer and reading room and the smart green chairs. The pianist added some extra chic to the occasion
Amazing food and service!!! So many teas to choose from,
Amazing food and service!!! So many teas to choose from, food was so good, especially the desserts prob the best i've had for afternoon teas. Service was attentive and they kept apologizing for making us wait for our table, offered us free drink
Claridges x Dante NYC
What a collaboration popped in Saturday as heard the piano music what a find Great British institution teams up with NYC old school Chic …a match made in heaven
An Exquisite Stay In The Heart Of London
From the moment we stepped through the doors of Claridge’s, we were immersed in an atmosphere of refined elegance and flawless service. This iconic Mayfair hotel continues to define the very essence of luxury hospitality. Every staff member we enco
Amazing tea, the sandwiches are absolutely delicious and
Amazing tea, the sandwiches are absolutely delicious and the service is knowledgeable and kind.
Among the live music and elegant atmosphere provided by
Among the live music and elegant atmosphere provided by Claridge's, they combine that with a fantastic selection of teas that are hard to find. We quite possibly had the best jasmine tea we've ever had. (The jasmine silver tip is something
Review is for breakfast.
Everything was fine (nothing special) but chrissa at the front was incredibly rude to everyone that walked in. She also had a bad cold and didn't seem to think she should avoid rubbing her nose in front of guests. It's Claridges so obviousl
My friend recommended this to me as he had taken his mum
My friend recommended this to me as he had taken his mum there for a special occasion and they l loved it. I took my mum there as well for her birthday and i had no idea it was basically an unlimited afternoon tea session for 2 hours. It's a v
Came here for afternoon tea.
Lots of traditional decorations and very grand. Definitely come hungry as the you are able the requests seconds of any food. The sandwiches were so yummy and the perfect bites -- my favorite was the salmon. I also loved the scones with the jam and cr
I had the most lovely experience at Claridge's this past
I had the most lovely experience at Claridge's this past Tuesday. I have had many afternoon tea experiences both abroad and at home. However the experience I had at Claridge's truly set it apart from any other afternoon tea I have enjoyed.
The service was perfect.
Their staff regularly checked up on us and offered to refill our teas and food (which are unlimited). The sandwiches were basic and pastries were well crafted. However, it was not my cup of tea. If you're on holiday/vacation and are considering
My absolute new favorite hotel! This is the epitome of
My absolute new favorite hotel! This is the epitome of luxury and classic British royalty. I've stayed at other hotels in London, more modern, but this was a much more amazing experience. The whole vibe of the hotel makes you feel like you ar
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Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
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the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Claridge's Brook Street London at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Claridge's Brook Street London page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* 🍦 @EternalAnt36, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's $200 bid.
* 🍦 @EternalAnt36 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to 🍦 @EternalAnt36 for any questions Peter may have as 🍦 @EternalAnt36 user fills the bid.
3.) Finding the Reservation
* 🍦 @EternalAnt36 now uses their connections at Claridge's Brook Street London to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If 🍦 @EternalAnt36 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, 🍦 @EternalAnt36 receives the $200 reward which is credited to 🍦 @EternalAnt36's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Claridge's Brook Street London!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
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