Bad service and poor experience - Cooper's Hawk Winery & Restaurant Tampa - Buy Reservations
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🤮 1/5 - Bad service and poor experience
By 👻 @jjohscot, 12/04/2021 3:00 am
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If i could give zero stars I would. Comedy of errors. Birthday celebration went wrong from making reservations to getting bill. Called to reserve 5 and then called back to add three more. Was told need two reservations. Then needed to add 3 more and was told could only have max 10 not 11. Place was half empty outside should of been no problem to add because it was lunch for goodness sakes.
Ordered three plates of Trio steak. Each plate had two medium steaks and The Parmesan crusted ones were all raw. When we sent back the raw ones we were told they ran out of the Parmesan cheese! This was 1:00 in the afternoon. The restaurant had just opened at 11:00 am.
Scallops were so small, drinks were weak and one person did not get their drink until the end of lunch at 3:00.
One person asked for check because she had to leave early. She gave waitress cash. 30 minutes later no change or bill so she went inside and was told that she did not have change so she had to wait for bartender to take check. Others who gave credit cards needed manager to fix bill and he was busy. 20 minutes later she came out. One person asked for her bill 5 times. It never came At all!!! Not sure how they stay in business or if waitress was new, but bartender/manager and cook seemed to have a lot to be desired as well.
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