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😒 3/5 - This dinner was an anniversary and Valentine dinner with my
By 👻 @Tae K., 02/14/2023 3:00 am
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This dinner was an anniversary and Valentine dinner with my partner so naturally, we were excited. I also heard it is a 2 Michelin star restaurant thus I had certain expectation standard for service. I want to preface that I don't want to sound pretentious or trying to cause any issues.. that is not my intention. Just an honest review.I'll start off with the positive highlights-The cocktail drinks were delicious. Perfectly balanced-The red snapper dish was phenomenal, I never had a white fish be that flavorful and the other flavors elevated that dish-The happy anniversary dessert at the end was a sweet gesture, I appreciated that!The following are my negatives. I am disappointed to say that it did not meet my expectations and it was rather quite a let down overall. My first observation was the lack of professionalism. Our server gave us our menu and immediately almost walked away; I had to stop and ask him for a short description of what was on the menu. This is our first time here.. this is not a casual drive-through meal. I felt like I shouldn't have to stop the server to describe about Daniel. They should welcome us and let us know what Daniel is all about.It also felt slightly unorganized. We had multiple different servers try to get us our cocktail drinks after we already ordered.. not a big deal but something to note. I understand it might have been a busy night.Lastly, the most important part of the review. Please read this carefully and throughly. This is a critical mistake and potentially a dangerous one. On my reservation note, I wrote my allergic restriction was buckwheat!! We were served bread with butter. I took a small bite and immediately had a reaction (itchy throat and body itching). I knew something was wrong and asked the server what the bread was made out of. No surprise, it was made of buckwheat. THIS IS CRITICAL AND COMPLETELY UNACCEPTABLE. Thank goodness I only took a small bite and dealt with the small reaction. I explicitly put down on my reservation note that I was allergic to buckwheat. What did the server do? Offer gluten free bread instead.. My throat was itching and not even an offer for something to soothe the throat. NOTHING was offered, at least an apology would have been considerate. I was extremely upset and it definitely ruined the experience. My partner kept insisting to try and enjoy the special night but this is unacceptable. If the manager or upper management is reading this, I would like to speak about this further. For such an expensive dinner, we were let down.Thank you
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