Beware, used to be great, now rude and unaccommodating - Del Frisco's Grille Rockefeller New York - Buy Reservations
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🤮 1/5 - Beware, used to be great, now rude and unaccommodating
By 👻 @vlindy, 10/12/2023 3:00 am
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Wish I could give zero stars because we were turned away and told by a very rude manager on an obvious power-trip that he would not honor our reservation even though we were only 2 minutes beyond the 15-minute grace period and it was not our fault that we were late. The Radio City show we were at had ended later that scheduled and they had issues filtering the people out of the theater which was very frustrating. Terrible business practice. I mean, aren’t they supposed to be in the “hospitality” business? I couldn’t believe it. Never again. It’s one of those “we don’t care because we don’t NEED your business, we’ll be packed anyway” type of restaurant so do not expect warmth, friendliness or any type accommodating gestures.
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