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Diana American Grill Houston Reviews
After leaving a show, first issue we had was entering the
After leaving a show, first issue we had was entering the restaurant at 4:15 when there were less than 10 patrons and being told that they needed to see if a table could be found. Mind you only 1 table was occupied while all other patrons were at the bar. Once we are sat at a table, the waiter was asked what "EVOO" was. This acronym was listed on the menu and the waiter said she did not know what it meant. She then had to go to the kitchen to find out. Next, we asked the waiter how the Brussels sprouts were made/prepared because one of us is vegan. Waiter said that they were just basic Brussels. She was not sure if they were fried or baked. She also did not feel the need to find out from the kitchen. We asked if there was bacon on them and she said no. We explained that we needed to make sure there was no meat involved in the cooking process. She still insisted it was okay. Because the waiter seemed so unsure we asked another waiter who informed us bacon was indeed mixed in with the Brussels sprouts. We then went back to the waiter and told her that we were told bacon WAS on the Brussels sprouts. She looked surprised. Next the chef came out to explain a vegan option. We came up with a plan for a vegan meal with Brussels sprouts. Instead we are brought out asparagus with prosciutto. We explained that we did not order asparagus and asked to speak to the manager. Manager was not helpful and stated that there must have been confusion with the kitchen (even though we had just made a plan with the chef). Next we were brought asparagus without the prosciutto. Once again we explained that we did not order asparagus. Finally food comes out. We had ordered two margaritas but of course only 1 was put in the system. The initial bill that was shown was for a different table with trout and steak. Next bill shown was correct expect asparagus was still on the bill. Waiter explains that she will try to get the manger to "comp" the asparagus. I reiterate that we NEVER ordered asparagus in the first place. This was one of the worst experiences I have ever had in such a "high end" restaurant. Horrible customer service!! You cannot make up this story.
Let's start with great service.
Little angels working here. You can def expect great service. The ambiance is nice too - from the white cloth to the floor to ceiling windows viewing the city. Also wine prices seem high for average name wines but it's because they poor HEAVY. The food is not good. Haha. I feel bad saying that but it's not. The flat bread is great. If we only ordered the flat bread, this would be a 5 star review... but we didn't. We ordered the chicken dish. The chicken was tough and had no flavor, the green beans were fine (very buttery), and the mash potatoes were giving hospital. The gravy tasted like it was frozen from Sysco. Honestly the whole meal kinda reminded me of college Sysco meals. French fries were fine. I've been told so many times to only get the flatbread and dip - def stick to that. But tbh their pour is so great I took a glass to go and it was great for the show.
This is my favorite Dinner and show Restaurant.
I Always get the crab cake appetizer. Soo Good!! And every time I go there, it's something new featured on the menu. The hostess is very polite and knowledgeable of food and Drinks. Aja always ensures you are comfortable and your experience is a beautiful one. The whole team accents one another awesomely. Assisting each other when they need it! It was delightful to watch. I definitely recommend this restaurant.
Beautiful and convenient place to eat when you already have
Beautiful and convenient place to eat when you already have tickets for the Hobby Center for a show the same night. Plus you're in downtown Houston and can snag free parking right at 6pm. Food is great and service is ok as long as they're not too busy. Empty tea glass was quite frequent. Ambiance is nice but not too formal. Great place for the location and parking convenience for the theater.
The food is okay at best.
The service is less than that. It is convenient but so is McDonalds. They really don't care and they are more concerned with turnover than they are with addressing any of their other issues. Be smart and choose a place that care not only about your dollar but about your experience. .
I've come here a few times before and experienced exquisite
I've come here a few times before and experienced exquisite meals. I always get the same thing: strip loin entree and a side of lobster Mac n cheese. The very first time I tried this place they were testing out some Boudin balls that were amazing but they discontinued them. I've also tried the artichoke dip. It was good. Yesterday I went and found an updated menu. Thankfully the strip loin was still there but the Mac n cheese was not. The loin also now featured a blue cheese souffle. Unfortunately, the steak was just ok and the souffle fell flat on taste and texture. The blackberry lemonade was syrupy sweet and the key lime pie was a bit too tart for my liking (on previous occasions it was perfect). Even though the restaurant was able to fit us in on a fully booked night and the wait staff was amazing, this visit was disappointing.
Food is great I had the swordfish and ceasar salad, my
Food is great I had the swordfish and ceasar salad, my husband had steak dinner and ceasar salad every thing was delicious
Beautiful setting and atmosphere with the Houston skyline
Beautiful setting and atmosphere with the Houston skyline right out the floor-to-ceiling windows. We were seated promptly and drinks and food arrived without any delay. Service was good. Although it is a bit pricey, the meals were prepared with care and presented nicely. Best of all, we just walked right into the Hobby Performance Center Lobby which is adjoined to the restaurant. Reservations at 6:15pm gave us plenty of time to enjoy a relaxed meal, then get to the show without worrying about timing or parking. It's a one stop evening. Nice!
I appreciate your time, but I wanted to share that I didn't
I appreciate your time, but I wanted to share that I didn't have the best experience today. The service seemed lacking, and I believe there might be some management issues that need attention
Great place to have dinner before a show.
Do make reservations though. Service is quick, friendly and efficient. Nice menu and cocktails. The food perfectly prepared.
Connect with users posting reservations for Diana American Grill Houston
AppointmentTrader is a community-driven platform where users can exchange their reservations or leverage their personal relationships with Diana American Grill Houston. Buyers can make informed decisions using automated seller ratings, which reflect past transactions and reliability.
Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Diana American Grill Houston at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Diana American Grill Houston page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* DistinguishedTree58, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's bid.
* DistinguishedTree58 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to DistinguishedTree58 for any questions Peter may have as DistinguishedTree58 user fills the bid.
3.) Finding the Reservation
* DistinguishedTree58 now uses their connections at Diana American Grill Houston to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If DistinguishedTree58 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, DistinguishedTree58 receives the $200 reward which is credited to DistinguishedTree58's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Diana American Grill Houston!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
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