Poor management - Eataly NYC Downtown New York - Buy Reservations
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🤮 1/5 - Poor management
By 👻 @Ivona T, 03/15/2023 3:00 am
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We came in the restaurant just in time for our reservation, which was 3pm. Lady at the door told us that the restaurant is closed for private event, we told her and showed her our reservation but she said she couldn’t do anything about it. We were tired and happy to finally eat, but we were rejected and had to search for another available restaurant (outside was snowing, and wind was outrageous). This restaurant management was not professional at all, when they reserved their place for a private event, they should have cancelled any existing reservation and let us know. Don’t recommend this restaurant at all.
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