The Good: The place is clean, the ambiance is nice, the - Felice New York - Buy Reservations
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🤢 2/5 - The Good: The place is clean, the ambiance is nice, the
By 👻 @Nancy F., 02/12/2024 3:00 am
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The Good: The place is clean, the ambiance is nice, the staff are nice, friendly & attentive. The happy hour calamari is quite good & a great value. The Bad: There are SERIOUS quality control issues with the food. I was a guest at the hotel so I went several times. For the breakfast, the French toast was cooked so long it was inedible & burnt. The other breakfast offerings were acceptable though. The food is safe & clean, but is not cooked or flavored well. For dinner, I had 2 pastas, the Tonnarelli Cacio E Pepe & the Papparadelle with sausage that were some of the most recommended and it was EXTREMELY clear the chef is not tasting what they're cooking. Both dishes were EXTREMELY over salted to an INSANE degree. I had a forkful , thought maybe I just had a bad bite and that the salt hadn't been stirred in right. But no, both dishes were extremely over salted. They did remake the dish upon request, BUT the remade dishes were just so salty AGAIN. But at least this time ONE of the dishes was very salty, but still within an edible range. I drank 8 glasses of water within 30 minutes to deal with it though. The other dish was not edible still, so very salty. And I'm not a difficult client. This was the FIRST time I have sent dishes back, EVER in my life. The other people with me also agreed everything was EXTREMELY over salted and they had tasted the REDONE dishes. I think these mistakes occurred bec the dish ingredients feature cheeses & sausages that are ALREADY salted , so adding more salt on top of that is a MASSIVE overkill. PLEASE start tasting the food, sauces as you make it. The restaurant wasn't busy at the times I went so there isn't really an excuse for this lack of quality control. Also as for the decor, the exposed bulbs on the wall, behind the diner's head, they look cool but are very unsafe. My sister brushed her hand against an exposed bulb for a millisecond as she took off her jacket and it burned her hand, blistering the skin. If they want bulbs at that level, they should be lower temp. The bulbs are malfunctioning or are inappropriate for that location, they are turning black from the extreme heat they get too.
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