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Food Exchange Christchurch Tripadvisor Reviews
Latest Reviews On Tripadvisor
24 Reviews
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Delicious Food, Poor Service.
The food was delicious, but unfortunately the service poor. Drinks & food were very slow to arrive. Not once did any one come back to refill water, check meals, get more drinks or check to see if we would like dessert or coffee. We could have spent more but gave up waiting…
Be the first to ReplyDisappointed
My girlfriend and I went out for dinner on Valentine’s Day this year. The food was great and the service was prompt. However, unfortunately after ordering a pint of beer it was spilt all over my girlfriend’s dress and myself. Although the staff were very apologetic about the matter, we were both very surprised and disappointed not to have received any sort of compensation for our dinner given we were both covered in alcohol, for the rest of the night. We attempted to review this privately but have yet to receive any response.
Be the first to Replyhat an outstanding newish hospitality addition the Novatel Food Exchange Restaurant is for our Fabulous City .
What an outstanding newish hospitality addition the Novatel Food Exchange Restaurant is for our Fabulous City - Christchurch . From the moment we entered this classy hotel and restaurant. it was obvious that it was going to be a very good dining experience. We had four mains, each was a real taste experience. the staff were excellent and the lunch were all at very high standards. My overall rating was 5 *s and very deserved . Parking - do read and follow the instructions and the parking is good, no problems. I really reccomend the Food Exchange as a must visit as a dining experience and we will be returning as soon as possible . p.s. the views over the airport and surrounds are brilliant too, great place to take your Grandchildren as well as out of town visitors
Be the first to ReplyLoved it!
I really enjoyed my dinner at Novotel, I hadn’t booked and the restaurant was full so I was sat in the bar to eat and although the bartender Vienna was very busy she still managed to give amazing service and had great knowledge of all the drinks so I am glad I ended up eating in the bar area instead of the restaurant. The food was pretty good but I would come back again for the cloud 9 cocktail
Be the first to ReplyGreat ambience with disappointing Vegetarian Mains options
Very pleasant ambience for dinner. Excellent service. I recommend the dumplings and seafood chowder from the Starter section of the Dinner Menu. One member of our group of four is a Hindu Vegetarian. She found the vegetarian dumplings for starters to be excellent, the sauce having a nice chili hit. The Fettuccini main was disappointing, the tomato in the sauce seemed under ripe and the sauce was fairly flavorless with minimal Burrata present. In future she will be avoiding the mains vegetarian options.
Be the first to ReplyDifficulty in booking the window view
Normally this place has had good service. But tonight was disappointing. The view here can be spectacular, with a view of the mountains behind the airport, where you can see the planes taking off and landing, with the sunset over the horizon. Quite a special occasion for a special gathering. But after having booked a week in advance for a specified table by the corner window as a special occasion our family was looking forward for the view, explaining even why we were wanting it to the lady on the phone. We were taken to a completely different place in the restaurant, without the view we had come for. We had been looking forward to the view hence my review here. We were a bit disappointed.
Be the first to ReplyDefinitely going to return!
Had breakfast here whilst staying overnight after a long flight. The range of choice at the buffet was very nice with fresh fruit, cereals hot and cold meal options. The coffee and tea was refreshing and the view over the airport and mountains; Amazing! The staff were helpful, friendly and attentive. We will definitely be dining here on our return next year.
Be the first to ReplyFantastic end to a holiday 💜
Amazing food and exceptional service , highly recommend 🥰 Enjoyed entree all the way through to dessert. Will have to come again !
Be the first to ReplyNot worth the price of its parking
Over priced. Under seasoned. Underwhelming. Disappointing. The service was poor and for a quiet night the service lacked.
Be the first to ReplyFun Hotel Bar/Restaurant with an Excellent view of Christchurch Airport
As an airport hotel restaurant, Food Exchange definitely surpassed my expectations. The decor is lovely and the view of the airport is enough for me to spend a few hours here in the restaurant, as well as the bar next door. For AvGeek in the local area, I recommend spending a few hours here. It has a lovely view of the main runway and terminal. The fact that the food was excellent impressed me further. My seafood chowder and fish entree were very good. The only critique is the service, as they face some labor shortage issues like everywhere in the world, but the waiting staffs can smile more and be friendlier. I am not a chatty person but a few smiles will provide a better impression.
Be the first to ReplyThe view is excellent
We went for the view which didn't disappoint. Although i had booked for lunch for my mother's birthday the dining area was not ready even though it was 12pm. We both had the squid, some chips and a main divide chardonnay. The wine was lovely, the squid beautifully cooked but the chips were nothing to write home about. Service was extremely poor. We had to ask for water and dirty dishes were left in front of us for longer than I would have expected.
Be the first to ReplyGood viewing
Tasty dinner main courses. Expensive, especially for wine. Our food was slow to arrive though the server did apologise for this. Fun to watch the activity on the runway from so high up.
Be the first to ReplyLovely
Very nice. Loved the big windows over looking the airport and the food was amazing. Got the rib eye but didn’t take a photo. Yum. Very peaceful and staff was great.
Be the first to ReplyVery good fresh ingredients!
I had had the salmon with vegetables and was impressed with the freshness and general healthiness of the ingredients. There was also a good level of service whilst I also appreciated the wide range of wines available. The meal represented a welcome additional fillip to my stay at the Airport Novotel.
Be the first to ReplyA bit blah for what you paid
Recently joined some friends to dine here - had been wanting to come here for ages. Found the menu very small (which is OK) but the food was a bit humdrum for the price paid. Nice enough, but not what I'd call special.
Be the first to ReplyAbsolutely delicious!
We stayed one night after arriving from Australia - amazing food - we both had the fish (which we were told was Groper) absolutely the best I’ve had in along time - also shout out to Andre - great service !
Be the first to ReplyDelicious food in an interesting setting
Delicious food in an interesting setting. We sat and watched aeroplanes land and take off as we ate. The menu is diverse and interesting offering East and West flavours. Highly recommend the double pork chop. I selected tarragon butter and it was delicious - succulent and almost more than I could eat. The steamed seasonal vegetables with toasted almond and butter I chose to accompany it were crisp, fresh and full of garden flavour. My companion had the tandoori chicken. Very good and a good serving size. The accompanying salad was under dressed and a little disappointing.
Wine was a little pricey and the selection of wine by the glass very limited.
I’d definitely go back.
Absolutely Delicious
The new Novotel restaurant at the airport has absolutely fabulous food. In 30 years of eating out, I've never had a better seafood chowder - unbelievably delicious. The mains, sides, (etc.), and desserts we sampled were top of the range, yet reasonably priced. The views over the airport are great but the food really is worth making the effort to go for dinner. Highly recommended.
Be the first to ReplyTop Notch Restaurant
This is a high class restaurant with prices to match. It has a wonderful view being on the top floor. If possible, time your visit so you can enjoy the sunset. I found the food to be superb. The oysters in particular are the best I have ever tasted. I parked in the Airport short-term park after having dropped my wife off at the front door. When leaving, you have to go through an automatic barrier but no ticket is required. Simply drive up and the arm will shortly raise. For my money, this is the best restaurant in Christchurch at the moment.
Be the first to ReplyFantastic restaurant for an airport hotel. Great spot for plan spotting
Restaurant is located on the 6th floor of the hotel next to the airport. Food and service is fantastic for a new hotel. Very reasonable prices and cooked to perfection. Will definitely stay and dine here again for my next trip. Amazing place for viewing planes for those who are interested. Sweeping view across the airport runway. Ask for a window/runway view table
Be the first to ReplyAbsolutely fabulous
as group of four we went to this place for a birthday meal. Firstly great view of the airport from the top of this Novotel. what a wonderful new venue this place is for Christchurch. Food and beverage service was friendly and our waiter explained the specials and made sure we had a good time.
The food was great maybe slightly more expensive than I an used to but worth it. My steak with mushroom sauce was cooked to perfection, starters and dessert lovely.
Service was timely without feeling rushed
This is a new restaurant which deserves to do well and i am sure that with the staff and food they have they will
Fabulous food - but beware the parking!
We visited here for a significant birthday and had spent a lot of time researching a great place to go. I phoned on the day to check on parking and was told to go to the Long Stay Carpark “and take the ticket with you”. Foolishly I took this as parking being validated. It really ruined the evening to get back to our car after three hours and pay $25 for the privilege.
Our meal was very very good, and the a top of the range price points reflected this. Adding the extra $25 left a sour note.
Clearer communication would have avoided this. We also noted that the dozen or so Valet parks for the hotel were empty - maybe some of these could be used for restaurant patrons.
High a top the Novotel Christchurch Airport
High a top the Novotel at Christchurch International Airport, Food Exchange has a bar and restaurant that allows guests to take in the view of planes coming and going whilst enjoying their wonderful food and beverages, a must for plane buffs
Be the first to ReplyWorth a visit
Had a lovely meal with great views out over the airport runway. Service was excellent. Great seafood chowder.
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