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Francesca's Italian Kitchen Vero Beach Reviews from The Last Year
Always good !
We dine here every visit to Vero Beach beachside - we have patronized Francesca’s since he open up. Delicious food cooked fresh to order - never fails to disappoint. PLEASE BRING BACK THE ARUGULA & PROSCIUTTO PIE !!!
Only eat here if you eat outside.staff difficult
Actually this is not a restaurant. It is a bus depot with 5 tables and a lovely outdoor patio. You should eat here if you only eat outside as the inside is not inviting. Had an mis -understanding with the hostess and was “encouraged “ to eat inside as it was the only seating available. Looking around we realized why no one was eating inside….this should be made aware to all dinner’s guests….it’s not an inviting option. The food may be good( didn’t find out as we were not allowed to eat outside) and inside is really grim!
Terrible Experience
Disaster. Hard to tell what was worse: the chef screaming F bombs in the kitchen at other employees, the poor service, or the quality of the pasta that was somewhere between Chef Boyardee and school cafeteria. Needless to say we will never return.
The interior dining is very small with minimal ambiance.
Literally tables bordering the front door and hostess stand. Outside a bit nicer. The food was good. The Alfredo sauce was outstanding. The marinara sauce was a bit bland and watery. Pasta was cooked great, pesto was tasty and the eggplant was perfectly tender. Chicken in the dishes was a bit underdone. But overall tasty. The service wasn't great. Not rude but also not friendly. Little attention to details, dishes sat on the table and had to wait for needed services.
Walked in and we were lucky enough to be seated right away.
I ordered the penne with meat sauce and it was good, not great, but better than Olive Garden. Our server was friendly and nice, and had a great attitude. Unfortunately, the food took forever to come out. It took forever even for us to get bread, and we started questioning if it was even coming. Once we got the bread, it was doughy and undercooked. Overall okay, but probably would not come back.
Disappointing
A disappointing experience. I made a reservation using Opentable. After checking a few times I found a table “available”at 2:45 for a late lunch. When we arrived we were ushered to the worst table in the house in the farthest back corner of the restaurant located across from the door to the kitchen. There was no one else at any table in the restaurant. I assumed we must have been lucky to get the table and the place would fill up soon. The food was generally mediocre. One person enjoyed his meal, two of us said our meals were only okay and one meal was practically inedible. The “bad” meal was veal parmigiana which was tough and unappetizing . We told the waitress the meat was tough and she went into the kitchen and came back to tell us the chef said it must have a “nerve” running through it. At that point, we assumed he was going to give us another meal but it never came out. By the time three of us were done eating my husband said he had lost his appetite looking for an edible corner of the veal. We were done and asked for the check. There was no compensation for the meal. We paid our bill in full and left with a bad taste in our mouth. When we left the restaurant only one other table indoors had two people at it and a few of the outdoor tables had guests. I would not eat there again and couldn't recommend it to anyone.
Owner/chef has a lot to learn about customer service
Disappointing. As Vero Beach residents, we like to support local businesses. Unfortunately, the owner/chef has a lot to learn about customer service. Dined there tonight after a pleasant experience a week ago. Asked for chicken dish to be made with chicken breast versus thigh. Last week, it was no problem at all. Today, we ordered it with chicken breast and, when it came out with thighs, we asked that it be prepared as requested — assuming it was an oversight. Instead, the waitress returned annd explained that the owner/chef would not remake it with him saying “that’s the way it comes” and he didn’t really care that the simple adjustment was made a week ago. Unfortunately, for the prices being charged, that level of inflexibility and poor customer service have just lost Francesca’s a customer for life.
A short and honest review of this place is that it's
A short and honest review of this place is that it's overpriced for small portions and the service is bad.
Something happened to this place - was here last year and
Something happened to this place - was here last year and it was very good - Went this year on Saturday night late - Hostess gave me would be an hour or more - Think she was fending off more folks for as soon as I said OK and sat down to wait a table was ready. From status of tables clearly there was going to be many openings soon. Last year I had the veal parmigiana so this year ordered veal scallopini with side salad. Salad was a dish of only chopped up iceberg lettuce drowned in what I suspect was bottled Caesar dressing - not edible. The veal dish was very tough peices of something floating in a waterey no flavor liquid that took much knifing to break up into bite sized pieces. My waiter was OK but the rest of wait staff was very unprofessional with noisy carrying on with much loud laughing etc. Suggest avoiding.
Great food and service!
My wife and I had a great meal and service experience. I was hesitant after some of the recent Trip Advisor reviews, but the Open Table reviews were quite positive and far more indicative of our experience. We had the Veal Parm and Chicken Parm, with salads to start and a great cheesecake to finish. The wait staff was very attentive and welcoming. The menu variety is great, and the pricing is more than fair for the quality. I can’t wait to come back and try other things on the menu!
Mediocre at best.
Uninspiring presentation lousy customer service and cardboard under the cheese cake. No need to go back. overall a great disappointment.
Horrible experience
I made a reservation through open table. Was never asked about table desires. When we arrived we were directed to a tiny table 4 ft from the receptionist and across from the front door. A horrible location to eat dinner. No other options were available even though there were several open tables. I was told they were reserved. I had a reservation also! I was offered a table in the same entryway but I’d have to leave in 45 minutes. Even though I received a Christmas gift certificate I will never go to this restaurant and I will highly recommend others do not also. You pride yourself as a family owned restaurant. You need to fix your treatment of your customers.
We really enjoyed this restaurant.
Tiffany, our server was so kind and professional. She recommended three of her favorite dishes, I ordered one of them (ravioli montovani) and my husband ordered another (lasagna). The food was delicious. The homemade bread was outstanding, it had literally just come out of the oven. We do not eat much but we each had a glass of wine. Tiffany told us we could take as much time as we wanted to finish our wine. If we in the area again, we will definitely have dinner here.
Grim and Unpleasant
Last time I stopped for an early dinner, I was ushered to the worst table in the house - and it was pretty bad - even though I was the only customer. While I was eating, a young couple came in, were ALSO seated horribly, and protested - "But there's no one else in here!". They got a better table, but stood up and left after a few seconds - offended, I suppose. I finished my meal; the restaurant was still empty. What's the point of alienating your customers for nothing? Food is so-so in general. They do have nice pizza, and a great terrace for outside dining.
Not friendly!!!
Went at 410pm weekday , one couple seated indoors and 2 tables (taken) outdoors, I was alone and asked to be outdoors and was told no tables available and hostess pointed to a table indoors and said “this is only table available “. I said no thank you and left found hostess to be Very rude, and can’t believe they would turn away business!
Massimo runs a great restaurant! All dishes are freshly
Massimo runs a great restaurant! All dishes are freshly made and or excellent quality. He makes everything to order. Francesca's is a very good option. Prices are reasonable and the ambiance is a good balance of Vero casual. The outdoor patio has been an outstanding addition. We frequent when we are in town and is a good go to for quality Italian.
Manager YELLILG at associates, very HIGH PRICED small
Manager YELLILG at associates, very HIGH PRICED small portions. We don't plan to go back.
I am a member of OpenTable and made reservations on
I am a member of OpenTable and made reservations on OpenTable for Francesca's Restaurant in Vero Beach on Saturday November 25 @ 5:30pm. Confirmation #5176. The Restaurant has very small tables for 2 (20x20). Tables are very, very close to each other. Waiter kept interrupting us during each course. The salad was good; but dinner horrible. Only one bathroom in the place and that was in the kitchen. People we're standing in front of our dining table waiting to use the bathroom. I had reservations for 5:30pm and arrived at 5:20pm. We left at 6:30pm. By 6:39pm Francesca's cancelled my reservations AFTER I left because they knew I was not happy. I tried to report this to OpenTable but they kept rejecting my complaint. I was there...my reservation was confirmed by OpenTable. They cancelled my reservation so that OpenTable would not request my review of this restaurant.
No for us
We have supported this restaurant but lately find the service and quality of food disappointing. For the prices they charge and no take out options, this is no longer an option for us.
.... homemade and delicious and welcoming! staff very
.... homemade and delicious and welcoming! staff very pleasant. make sure you make reservations.
Great Food and service.
Chef Massimo came to our table to greet us after dinner and his hospitality spilled over to his staff. Thanks for the great dinner and service.
Authentic Italian
For our anniversary, we always choose a new restaurant. My husband chose Francesca’s. We were not disappointed. We started with the cheesy sticks. They were delicious. I ordered the Pollo Al Marsala. The chicken was juicy and the sauce perfect. My husband ordered the eggplant with spaghetti. He said it was authentic Italian food and reminded him of his Mother’s. Our server was efficient. The only complaint is that they do not have takeout. I would have loved to have tried their pizza.
Good meal
The inside eating area is small, but they do a good job of space utilization with the table set up. I would definitely have a reservation. They do have an outside eating area as well. The service started out good, however by the end we had to ask for more water and he seemed to just disappear. We started with the calamari which was very good. It had a very light batter and came with a side of marina sauce. I got the chicken parmesan and my wife got the eggplant parmesan. Both came a side of pasta and we added a house salad ($4). Everything was cooked and seasoned just right. The sauce was not heavy, but added just the right flavor to the meal.
Not all home made
When they say all home made ingredients I assume the pasta was home made, it was not. I order spaghetti with marina sauce with sausage and it was on scale with hospital food, and it was way over price for store bought pasta. The sausage was taken from the pizza station, slice thin, I was expecting a sausage that was whole. My wife order the chicken masala with penne and it was very greasy. needles to say we did not finish the meals. The service was good but the atmosphere was like sitting in a parking lot. We were on vacation in vero beach and plan on going back the area just not this restaurant.
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Where do the Reservations on AppointmentTrader come from?
By 🥷🏻 @ColorfulRod45, 07/13/2021 6:55 pm
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Are you affiliated with restaurants / or any of the other venues which are listed?
12 Answers
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Answer from 🦩 @FluffyStar64 (07/13/2021 9:05 pm)
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Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
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Answer from 👻 @DemureKettle15 (05/04/2022 10:51 am)
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Can come from a lot of places, people who don't want to get charged their cancellation fee or people who just have them and cant go.
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Answer from 👻 @ColloquialPosition80 (06/03/2022 2:39 pm)
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alot are work dinners that are cancelled
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Answer from 👻 @AffectionateRegret15 (11/15/2022 12:56 am)
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I mean.... it is web scrapers. Is this a serious question?
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Answer from 🤠 @DeliberateScale19 (11/20/2022 8:59 am)
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Users who have reservations they can no longer use
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Answer from 👹 @GuiltlessNose33 (12/06/2022 7:05 pm)
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Some people have connections, some can't make their own reservations and are giving it up, others...
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Answer from 👻 @ConnectedExistence32 (01/14/2023 12:18 pm)
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Ppl waiting in line at the DMV…
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Answer from 👻 @NaughtyBread30 (05/12/2023 7:14 pm)
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almost all restaurants aren't affiliated with AT and I'm guessing it's mostly people wanting to not pay cancellation fees.
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Answer from 👻 @GoldenAmusement60 (05/21/2023 11:33 am)
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Reservation Storks
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Answer from 🐧 @AwakeDecision53 (12/11/2022 10:40 am)
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They are from people who made the reservation and can/do not want to attend.
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Answer from 🥩 @DecadentRoof69 (01/30/2023 4:45 pm)
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Unusable reservations, bots, users sourcing their own, etc.
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