Very good food, terrible experience! Where is the real Gaia? - Gaia Dubai restaurant - Buy Reservations
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🤮 1/5 - Very good food, terrible experience! Where is the real Gaia?
By 👻 @oldxb, 01/27/2023 3:00 am
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The journey start with the first trial for booking. For a 11 pm booking we have been ask for credit card details including a CVV number on the phone ( illegal) and of course the lady informs us they don’t accept American Express. Based on our comments she finally accept to sent a mail with a form to fill. Mail we never received. Second attempt in the afternoon and with the very professional Lola all goes smooth without credit card ( I forget to say 250 aed charge no show was the morning reason for credit card). We came on time seating 11.05, nice table as usual. 11.17 a lady came to inform she need to take last kitchen order! Nobody ask if we want any aperitif of course…. Food very good as usual. Service a disaster where disappear the stylish well trained staff? No attention on table, need ask for nearly everything passing over the plate or front of face ….. 12.10 after getting appetizer and main without 1 min rest in between someone came with desert menu ( we still eating) for last order before closing and 12.20 last order for drink! At 12.40 they turn light half on and full on at 12.50 full on. We move out ad we don’t want the 2 bouncer at the entrance come to quick us out. As I say hood food but is it the experience we look for a Friday night dinner? They could at least inform us before booking to give us the choice instead to insist on a cvv for a credit card on the phone. To avoid!
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