Waiting for concierge service for over 24 hrs and nothing - Grand Shanghai Restaurant Singapore - Buy Reservations
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Grand Shanghai Restaurant Singapore Reviews from The Last Year
Best service 👍🏻👍🏻👍🏻👍🏻
Li hui tong is serving our table 17 in my best friend Wedding dinner she was so friendly and her service is so good keep on having a great smile on her face when service us . Good job girl ❤️
Compliment on Li Hui Tong
The food are nice and the ambient is fantastic and I will specially want to compliment on Li Hui Tong for her extraordinary kind of service.
Attended a friend's wedding at the Grand Shanghai and the waitress Li Hui was very good service . That's thoughtful .It'
Attended a friend's wedding at the Grand Shanghai and the waitress Li Hui was very good service . That's thoughtful .It's always nice to acknowledge excellent service.
Amazing taste experience
The food is amazing, must try smoked duck and dumplings! Also egg plant was the best I have ever eaten! Life music, nice atmosphere, very friendly staff!
Never fail to impress me ⭐️
A place that has been my frequent choice for family dinner even after many years . The team that never fail to impress me with top notch service and make us feel the comfort of dining like at home . Heartfelt thanks to David , Amy , Carina , Mui Tong and the manager who served us wine ( sorry I didn’t get his name ) . We were so well taken care throughout our dinner . The ambience were so good and the food were delicious. We will definitely come back soon . Your organisation is so lucky to have the best employees!
Grand Shanghai
We haven’t been back to grand Shanghai for a while. Food is still good n ambience was good as well. They gave us a private room for my dad’s birthday celebration. Hui tong provided excellent service throughout our dinner. She was attentive to our needs n made sure that all of us had an enjoyable birthday dinner celebration for my dad.
Bad Service and Average Food
I don’t usually do reviews on restaurants even if the food is not great. However, what happened last night warrants a review. The food was taking a long time in coming . We ordered 7 dishes at 7.15pm but at 8.30pm, we were still waiting for 3 more dishes to be served. We asked the service manager to help check and yet after walking in and out of the kitchen, he did not come back to address our query. He walked away as I tried to approach him. He had no choice but to face me when I changed direction to catch up with him. He offered no apology nor an explanation for the late service. I think the service is rather discriminatory here. Tables who ordered alcohol seemed to be well served. In any case, other than the duck smoked with tea, the rest of the dishes are average. If you want to pay for the ambience and for some live singing of classic chinese oldies, then it’s fine. Otherwise, you will get more value for money elsewhere.
I have fun, dinner was delicious
We were there for company year end dinner. The lady who served us was very friendly, helpful and funny. Her name is Li Zong Miao. We all had fun because of her. The food was great.
A great meal with tons of joyful memory
Food was good, service was excellent! The waitress went beyomd her duty to ensure we are comfortable and happy. Will definitely recommend to relatives and friends.
Nice dinning environment.
Very nice food and super good customer service from Tong. Enjoy the songs and the dinning environment. Will come again for other occasion.
Review of grand shanghai staff, Li Zong Miao, good staff to be treasure, fun loving, enjoy talking to her. Nice pleasant
Li Zong Miao is good in customer service, fun loving, entertaining, good skills and well loving. Good staff to be treasure.
Dinner ambience
Ms Tong who served us made our dinner very lively and enjoyable, she cracked jokes along with us,, it was a fun evening for us
The food was delicious, and the environment was comfortable. The customer service, especially from Li Zong Miao.
The food was delicious, and the environment was comfortable. The customer service, especially from Li Zong Miao, was exceptionally friendly, making the atmosphere truly enjoyable.
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Waiting for concierge service for over 24 hrs and nothing
By 👻 @CommandingLimit12, 05/13/2024 10:18 pm
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I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
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Answer from 🎱 @PerceptiveWash44 (05/14/2024 6:37 pm)
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Good Afternoon. It looks like you have requested a name transfer for Carbone NY. Unfortunately, this is one of the restaurants that is almost impossible to do name changes for. They don’t accept phone calls so they are difficult to change the reservations that were booked online.
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