Excellent customer service - Grimaldi's Pizzeria Las Vegas - Buy Reservations
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Las Vegas's Best Restaurants that are most frequently booked by customers of Grimaldi's Pizzeria Las Vegas
Ranked #20 in Las Vegas's Best Restaurants.
😍 5/5 - Excellent customer service
By 👻 @cmgering, 03/04/2022 3:00 am
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Good food and a more affordable option on the strip. Waitstaff is excellent. We ordered two 12” pizzas and the kitchen staff accidentally dropped one of them when taking out of the oven. The manager immediately came over to our table, explained what happened and apologized. She comped my $17 glass of wine for the inconvenience. I was really impressed with how they handled the situation. Accountability like this is in short supply these days. Thank you Grimaldi’s for being a class act. We will be back.
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