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Booked 1 times by Hakkasan Mayfair London customers.
Ranked #23 in London's Best Restaurants.
Booked 1 times by Hakkasan Mayfair London customers.
Ranked #32 in London's Best Restaurants.
🤢 2/5 - DEPOSIT !
By 👻 @Madhuvrata C, 03/05/2024 3:00 am
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I had booked the restaurant as it was my sons 21st birthday and its a michelin star restaurant and i found the service and food nothing near to a michelin star restaurant . I had travelled all the way from Sheffield only to be frustrated and terribly disappointed on a good occasion as my sons birthday .The worst experience comes in the last like a cherry on the cake ! . They forgot to take away my deposit from the final price and when i remembered and asked them the next day . They recredited the money but no apology nothing ! . is this a scam that if the customer conveniently forgets about it ! they dont bother . I presume they take deposit from everyone who visits and i presume its a normal thing to take the money out of final bill so how could the waiter forget ? . Secondly the place was so crowded and noisy and the tables next to each other are so nearby and there was a person coughing so much my poor son has ended up with a chest infection now ! I am a health professional dr myself and found this to be a big no no with regards to health and safety . Thirdly the food was very oily and not of michelin standard at all ! I understand it was very busy but then you got to maintain the standards ! You must have heard the adage / NOTHING FAILS LIKE SUCCESS ! . i appreciate you got your michelin star guys and attained success but you got to maintain it . We the customers are your unpaid adverts and people come by word of mouth . I certainly wont be recommending hakkasan to anyone anymore .
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