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Hotel Ecu - Different Hotels Genk Tripadvisor Reviews
Latest Reviews On Tripadvisor
16 Reviews
0 Replys |
I liked it better last years
Breakfast was ok and tasty. The staff was friendly. But I didn't find the room as clean as on previous visits. There was still a lot of dust under the bed and on the side of the cupboards next to the bed. Even orange seeds in the corner next to the bed.
Be the first to ReplyExcellent
A very pleasant experience and worth repeating. Due to inattention on my part, something went wrong with my booking which was resolved for me without any problem (thank you again Fusia). The rooms are clean, curtains completely black out and what was a really pleasant surprise is the bed/mattress. I slept like heaven. Breakfast was also nothing to complain about. Everything I wanted was there. Good service from the lady and you can even bake your own pancake, which is what I did. All in all, I definitely recommend this hotel, price/quality ratio is above average, excellent in my opinion. Thank you for this wonderful experience.
Be the first to ReplyWeekend away in Genk
It was a modern but small room. The breakfast was very good and extensive. There was no good sound insulation because we heard the noise from the street as well as the noise from other hotel guests. Pillows and bed were a bit worse, both too soft.
Be the first to Replyglare from night lamp
Blinding nightlight is the worst Sagging mattresses are not ideal, Excellent shower Nice rooms Quiet and peaceful clean, but rather impersonal I think 100 letters are enough to do better things, so: aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Be the first to ReplyScammed of more than €300.00
We had booked a Valentine's Day package. This consisted of: luxury room, bubbles on arrival, dinner in Gusto restaurant, a bottle of prosecco in the room, a spicy surprise "for him and her", and breakfast. What on paper would have been a nice treat turned out to be a complete disappointment on every level. After payment, it turned out that not a single weekend was available in 2024. After countless emails and phone calls, we were still able to arrange something. Upon arrival it turned out that nothing was true. Not a luxury room, just a basic room with 2 single beds pushed together on wheels. Romance…? If you lay down against each other, the beds would roll apart and you would lie on the floor! No promised bubbles, no spicy surprise, no bottle of prosecco, nothing, zero nothings! Only 2 small bottles of water in an otherwise empty refrigerator. The so-called romantic dinner in Gusto restaurant was so little that we went to the snack bar across the street afterwards. Breakfast the next morning was with greetings from suppliers ala Van Zon / Vangrootloon, with the only homemade dish, the fried eggs, and they were just not tasty. The only positive experience was that we slept well. Actually we were scammed for more than €300.00 for a room, equivalent to a cheap F1 hotel along the highway!
Be the first to ReplyExcellent
Top welcome hearty breakfast comfortable room sad no fig room close to the bus train gate but silent welcome day and night very clean wifi accessible everywhere you have to pay attention to the language Dutch French English ok
Be the first to ReplyShort stay
Slightly outdated elevator. Rooms are ok, clean linen. Just check the curtain because it was torn. No refrigerator in the room. Little lighting in the bathroom. Furthermore, very friendly and helpful staff. Good breakfast buffet in a pleasant room.
Be the first to ReplyWonderfully quiet in the Luxury Room.
Wonderfully quiet in the room. We had the luxury room which was located at the back. Very popper and ideally located in the center of Genk. Only the TV is a bit small if you want to watch from the bed. We will definitely come back now that I am also a member :-)
Be the first to ReplyGood near centre
Pillow is too hard+soft one too small else bed was okay coffee machine so that's very good otherwise everything else was good great breakfast plenty of choice very clean+plenty room friendly staffl would definitely stay again had good stay for sure
Be the first to ReplyAnother excellent stay.
Conveniently situated in the centre of Genk with parking. Staff are very professional and welcoming, speaking excellent English. Room freshly decorated and immaculate. Great idea of indicating if you wanted your room serviced each day as it is not always needed. Calm atmosphere. Modern and stylish.
Be the first to ReplyVery uncomfortable
The hotel is ideally placed for the train and bus stations. However, I was sent an email a few days before arriving, telling me to go to another hotel to check in - which I did. They told me this had changed and not the case any more! I should go to the ECU now but on arrival the door was locked because of the cold weather. I couldn't check in until after 3pm and having an event to attend, had to change in the toilet and leave my bag. Returning that evening, I was given a small room next to the lift - which kept me awake until about 1am. After getting to sleep finally, I was awoken around 2am by a couple trying to get into my room which was right next to the lift door. They eventually entered the room next door and I had to bang on the door linking the room because of the noise the woman made with her loud voice! A very poor night's sleep as I was now awake. Staff were helpful at all times but the room was only suitable noise-wise for people able to sleep anywhere.
Be the first to ReplyAmazing stay for fqmily
Really good hotel. They helped us very well with everything. Special thanks to the manager Faouza and the receptionist Eymen. Nice and clean room. In the centre of Genk. Lovely stay. Recommended for families and also bussiness stays. Thanks a lot
Be the first to ReplyNice place for a weekend!
I came with my partner to spend the weekend in Genk. We had a bongo that we decided to use on the hotel. The experience was very nice,the hotel is very well located, with an amazing and beautiful lobby and delicious breakfast!! The staff was very Kind!
Be the first to ReplyGreat Stay again following the Pandemic
We always stay at the Ecu Hotel when we visit an event in Genk each year. In fact, we book for the following year whilst we are still there as we would be disappointed not to be able to book in, always asking for the same room. The Hotel is extremely well maintained and absolutely spotless. Room serviced daily. The room we book is on the back of the Hotel overlooking the car park and it is very quiet even with the window open. The staff are fantastic and nothing is too much bother no matter who you talk to. Highly recommended.
Be the first to ReplyModerate
Breakfast is awesome. Bed not so good. Small room and the aweful glass sliding door right next your bed to access the bathroom. It was so heavy and awkward to open. Wouldn’t stay again but if in on budget maybe an option.
Be the first to ReplyThe ECU hotel in Genk
Very conveniently located, literally across the road from Genk station. Reception was very friendly, buffet breakfast was excellent and the room was adequate, but I was disappointed that it was not cleaned in any way, beds not made cups not washed etc.
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