AppointmentTrader FAQ - Hotel Villa Cipressi Bellano - Trade Reservations
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- Any Room Type
- Any Standard Room
- Classic Village View (20 Sqm Ac Ensuite Sattv)
- Any Deluxe Room
- Deluxe Dbl Lake View (Ac.ensuite Sattv 2p)
- Prestige Dbl (Lake View 30sqm Ac Ensuite Sattv)
- Any Suite
- Garden Suite Lakev* (30 Sqm Balcony Ac Ensuite)
- Junior Suite Tremezzo Lake View (30sqm Ensuite)
- Junior Suite Bellgio (30sqm Balcony Ac Ensuite)
- Suite Mimosa Lake View (35sqm Ac Ensuite Sattv)
- Suite Magnolia In Villa (Lake V* 35sqm Balcony)
- Any
Hotel Villa Cipressi Bellano Reviews from The Last Year
Shameful!!!
While visiting the splendid garden we had the unfortunate idea of stopping at the charming bar to have two coffees and a Moroccan at the counter (I emphasize standing!!!). The bill? 17 euros We paid as if we had been seated (I imagine) complete with a receipt indicating a table of 12 without anyone having asked us to sit down or at least pointed out that they did not provide service at the counter! Not even in Piazza del Duomo in Milan have I ever had a similar bill. From my experience... shameful!
Beautiful
Beautiful botanical gardens, with a lovely and (relatively cheap compared to the area) bottle of wine. The views were amazing and would definite recommend, free appetisers brought out with the drinks and great service from the team! Will be back!
Favorite on Lake Como
We stayed one night but wish we could have stayed longer! We were greeted with a welcome drink and snacks! This hotel is charming and has a very large and beautiful botanical garden which allows us to stroll along Lake Como. The setting is splendid. The interior of the hotel has its own style reminiscent of the era. The staff are attentive and very helpful. Our room was clean, spacious, and with a view of the lake, it was a real pleasure to stay in this peaceful place. Breakfast was delicious. We will come back!
Highly Recommend for Wedding!
I highly recommend hosting your wedding at Villa Cipressi. We hosted our wedding of ~50 guests there in early October and it could not have gone any better. The staff (Everyone from Marco Events Manager, Nicolette from the events team, Marco catering manager and his wife Tanya, the front desk team, etc) really worked hard to make sure things went smoothly! I was VERY impressed with the level of service provided considering how popular this venue is! Thank you so much to the team at Villa Cipressi for being such kind and hard working professionals. I especially want to say thank you to Marco catering and also his wife Tanya as they went above and beyond to make our day special. We had many vegetarians and other dietary restrictions and the team took care to make sure things went well without problems including personally serving them and confirming all dietary restrictions with us before hand. The team went above and beyond to support our wedding and I could not recommend this hotel more to host your wedding here! It is even more beautiful and well manicured than the photos. No photos will ever do it justice! The hotel rooms are updated, clean, and nice. The hotel property is central to Varenna and has a lot of great restaurants, cafes, etc all within 5 minute walking distance.
WATCH OUT
We stayed there two nights and they had. wedding on both nights. All the grounds and amenities were completely off limits starting at 2pm each day to set up and have the wedding. Clearly they prioritize events over the hotel guests. A room right below our bedroom was used as a nightclub the first night for the wedding with deafening music. When we called to complain they said “not to worry it will be over by 11pm…”. Classy. The hotel refused to partially refund us and instead offered a dinner for two for our next visit. Hilarious. Upper management barely returned our emails. Do not book there if looking for a good experience.
Value for money equal to zero
The structure needs to be completely taken back, leaving aside the rooms which the price is not justified at all, I was really disappointed... The breakfast was also very sad, the situation should really be taken back into control, in addition to the fact that it is unacceptable for me to enter a room (then paid around 600) with a double bed made up of two singles pushed together and we are not there yet, but then there is also the bottle of water already opened and drunk and after having reported it the bottle remains there, truly a service which would be justified by paying 30 euros per night no more. In any case, more than 90 euros per night is not worth it, the only nice thing (apart from the villa if it were well kept and managed well) is the botanical garden...
Amazing Service!
Over 5 stars for service! I would like to specially acknowledge Nipa who was so helpful and took great care of us during our stay in Varenna. I was sick and she worked with my wife to arrange an appointment with a doctor nearby. She walked with us to the clinic and helped to provide translation for me at the doctor. I’ve stayed at hundreds of hotels before. Never have I ever seen someone go above and beyond to care for us. The management should be proud to have her be a part of their team. Also I would like to acknowledge Euness who was very helpful in taking care of us when the air conditioning had stopped working. Luca, Lavianna, and Nicolette at the front desk were also very kind and helpful. We had a memorable stay here at Hotel Villa Cipressi because of the stellar service we received. I will definitely recommend this hotel.
I should have listened to the reviews!!!
Ok, so here it goes. Against my better judgement I booked this hotel even though I read the reviews. I honestly thought that my experience would be much different. The reviews I read stated that the noise level in certain areas of the hotel were out of control especially during wedding receptions. This is true as I have just experienced a huge level of noise from the wedding partying that was gathering outside of my room door. And the noise did not end until 3:15am. The next day at breakfast some of the guest were expressing how awful the noise was and that they were going to management to express their concerns. I truly believe that nothing will ever be done on behave of the guest that pay to stay at this hotel. Look at all of the reviews on here that particularly discuss the noise situation and yet nothing has been done about. They just don’t care! This hotel slightly false advertises because They do not have a full service restaurant in which I wasn’t aware of therefore you will need to have lunch and dinner off the premises of the hotel. They advertise that there is a pool and spa at this hotel this is so untrue the very small pool and very small spa is not on this hotel premises however it is located at their sister hotel. Regarding the aesthetics of the rooms they definitely charge way too much for what you get. The furniture is scratched up and somewhat broken and out dated there are stains on the walls and paint chipping throughout the entire room. See photos attached. To sum up this review I will say if you are looking for peace, quiet, relaxation, great Italian food, 4/5 star service this is not the hotel for you. Oh one more thing l forgot to add is my television was broken and no one could repair it and I was without service more than half the day. The one good thing I can say is, the staff is very attentive and friendly.
Little performance for a lot of money. Infrastructure was not used much. There was not even window darkening
In this hotel, the price-performance ratio is simply not right: every guest almost makes you feel like a nuisance. The beautiful terrace cannot be used from early afternoon onwards because weddings are held there, and you have breakfast on a narrow terrace in the building next door. We had an expensive room in the building next door and you couldn't even darken the windows. Being in an expensive hotel and not being able to use anything is very disappointing. Beautiful terrace, you can't use it. The lake under your feet, the hotel doesn't have its own beach, you have to walk to the next hotel, there is a small swimming area without any infrastructure.
Disappointing - Disrupted by Weddings.
We were expecting a small boutique hotel. Instead we found a wedding venue with hotel rooms attached. There were weddings two of our three night stay, and they were preparing for another wedding on the day we left. The gorgeous terrace, which serves drinks and a limited menu, was closed to hotel guests. And music played until 11 PM both nights. The rooms were small and spartan. No room for toiletries on the sink. On a positive note the staff was very attentive.
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LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Payment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answer