Terrible place and staff - Humble Grape Canary Wharf London - Buy Reservations
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🤮 1/5 - Terrible place and staff
By 👻 @Dannic1, 05/15/2021 3:00 am
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I booked a table outside for my Mum’s birthday lunch. I rang in the morning to check my booking, to ask if the outside table had a covering and to ask if I could bring my Mum’s birthday cake to the restaurant. They told me we were one of three tables that would be under cover. Otherwise I would have booked another restaurant as my parents are in their late 60s. Turned up 15 mins early to humble grape to be told that our table would be in the rain. We tried to explain it was my mums birthday and I had rang in the morning. To be told by the Manager that they can’t promise undercover tables. This wasn’t what they told us on the phone and they’ve given our table away. We had to walk around Canary Wharf a group of 5 to find someone to take us and our birthday cake. Awful experience. Luckily Goodman Canary Wharf know true hospitality and how to treat customers.
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