Unbelievable unfriendly receptionists - icca New York - Buy Reservations
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🤢 2/5 - Unbelievable unfriendly receptionists
By 👻 @mwen001, 08/02/2022 3:00 am
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I never had such unfriendly people in hotel behind the reception area. Due to a mix up with the reservation we had to change rooms on our last night in NYC after living on the UWS for four years and all the people at the reception were extremely unhelpful and almost rude. The downgraded its the smallest room available after we paid almost $450 for the room. And we had stayed there for lamest a week already. Really a very disappointing experience! Pros for the hotel: location, nice restaurant inside, Cons: small rooms, except the one on the 15th floor with balcony, unhelpful reception, elevator issues almost every day
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