Rude, Obnoxious Employee - Il Pastaio Beverly Hills - Buy Reservations
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🤮 1/5 - Rude, Obnoxious Employee
By 👻 @evelyn grey, 12/26/2022 3:00 am
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How obnoxious. The man who handles to-go orders (long hair, ponytail, African American) randomly accused me of not paying for my $27 order. Of course I paid for the pasta. I would never call in an order and not pick it up. No big deal, except he refused to accept responsibility for making a mistake and continued to insist that “someone” had called in an order from my phone and failed to pick it up. I continued to explain to him that yes I ate at the restaurant with my date on Christmas Eve but that I had never phoned in an order that day. He literally wouldn’t let it go and kept trying to say that they won’t make my food until I’m standing there at the restaurant ready to pay. Super insulting and out of line. This guy takes his job way too seriously, to the point of offending customers. I’m sure I’m not the first and won’t be the last. Restaurant needs to get rid of him and hire someone new.. someone with manners and professionalism. I won’t be back. Merry Christmas to you, to-go dude! Hope you can learn to relax in the new year 🎉
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