Horrible service - Imperial Treasure Steamboat Restaurant Singapore - Buy Reservations
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🤢 2/5 - Horrible service
By 👻 @Bintangkechil, 07/07/2019 3:00 am
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I remember the days when this restaurant was always booked. My Indonesian friend’s swore by this. Today, the restaurant is surprisingly empty. I guess I know why.
I ordered the traditional pork soup. The soup tasted just like Paradise Hotpot. The ingredients are fresh but service is bad.
The lady with short hair wearing a yellow uniform is the worst. She’s curt. She places with the cutlery with so much force that I felt absolutely uncomfortable. She tried to rearrange my chopstick but ended up placing the dirty chopstick I used for raw meat on my clean dish. She wasn’t apologetic when told. While she tried to make amends by giving me a new pair, but when she did, she ended up placing the new chopsticks on the raw meat. She’s unfriendly and seems uninterested in making her customers feel welcome.
Is she the manager? That’s such a wrong decision. In this time and age, Service is extremely impt especially when the hotpot competition is intense here. The management should certainly look into this.
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