Disappointing service experience - Indigo at One Aldwych Restaurant London - Buy Reservations
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🤮 1/5 - Disappointing service experience
By 👻 @Padma L, 09/10/2022 3:00 am
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Service was extremely disappointing. My family and I were there for a pre-theatre meal and specifically mentioned that to the staff. However, the service took longer than expected despite their reassurance that we would have more than sufficient time, and there were several instances where we noticed the staff dallying (e.g., holding our meals on a tray whilst chatting at leisure with guests at another table). It was moreso the cavalier attitude of the staff when we were clearly anxious about the delay that upset us more than anything.
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