Paid $75 for name change that didn’t happen and cannot get anyone to reply - Isana Sushi Bar Minato City - Buy Reservations
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Isana Sushi Bar Minato City Reviews from The Last Year
It's pricey, not the best sushi I've had, but it was nice
It's pricey, not the best sushi I've had, but it was nice and clean, my hubbs and I were seated and served fairly quick
We went for happy hour and got some sushi and a few drinks.
Sushi was great, highly recommend. Service was fantastic! Server came by plenty and always had insightful things to add about the food we were ordering. Inside the restaurant was cozy and clean. Overall, a great happy hour spot!
Incredible service.
Never had a wine glass empty. The happy hour prices have gone up about a dollar difference from the Maui Happy Hour app. Everything was very fresh and delicious. Came for a celebration dinner and had a really nice time! Was seated at the window and loved the view of the ocean too. The calamari you can skip because it was a little tough and the breading was a little soggy but the dipping sauce was great!
My favorite sushi place in Maui! Amazing food and staff!
My favorite sushi place in Maui! Amazing food and staff! Fresh fresh fish - all the sushi was amazing we loved the oro and the jalapeño hamachi
Great higher end restaurant in Kihei-the Chef's sashimi
Great higher end restaurant in Kihei-the Chef's sashimi plate was tasty-nice choices of fish -very fresh.
i i've visited Isana a couple times and the customer
i i've visited Isana a couple times and the customer experience was disappointing this time. we tried to be understanding. they said they were understaffed but so many workers were wondering while barely people were there bc we arrived as soon as they were open-WITH RESERVATIONS. It took us 30 minutes each time to order something and our waitress never apologized. Never offered any solution or compensation for the flaw. On the positive note, the food was delicious and presented beautifully. However, the overall dining experience was frustrating. I hope the management can address the staffing issues and improve service efficiency. i might consider giving this restaurant another try in the future if these improvements are made.
Upon arrival, not accommodated accordingly due to the
Upon arrival, not accommodated accordingly due to the position of my table made through reservation prior to my arrival and or arriving 15 minutes before set reservation. The first time I was inquoring for better seating out of the walkway, prior to sitting, i felt as though i was over looked. The reason was due to being understaffed although other people were sitting in that section i inquired upon. Furthermore, service took around 15-30 minutes between each plate, totaling 2 hours and 30 minutes of full service totaling $248 between 2 adults. This was the initial impression from my first time visiting with a local. I will not be back.
Isana has a more laid back ambiance but the food is upscale.
The service was fast and attentive. I had Crystal as my server, she was fantastic! I didn't have a reservation for a party of 4 , but we were able to sit at the sushi bar right away and the experience was 10/10. Duan was the sushi chef and he was very experienced and fast. I loved everything I ordered. Fresh & delicious! Will be back anytime I'm in Maui.
Hands down.
....one of the best sushi spots Ive ever eaten at. The fish was amazing and you can taste the freshness. The service was awesome. Happy hour is a MUST. The prices are GREAT! Will be back. Oh and the place was CLEAN!!!
One of our favorite places in kehei! First off I want to
One of our favorite places in kehei! First off I want to say thank you so much for taking my mom's celiac allergy very serious. It means so much to us! Eating should be enjoyable and not a hassle and the waitress was perfect in every way when it came to this accommodation. I got the butterfish as an appetizer and it loved how it melted in your mouth with amazing flavor. Also I got their version of a mai tai that I still think about time to time! It was called something like the ocean mai tai , something like that! It is made with ocean vodka and local dark rum. It was heavenly! My boyfriend shared our rolls and also got a steak he loved. We almost went here twice but wanted to explore more restaurants or else we would have!! I hope to come back one day.
The best fish I've ever eaten
Wonderful experience, the best fish I've ever eaten: it melted in my mouth like butter. The nigiri rice is also spectacular. The menu is fixed and consists of 16 small courses including 12 nigiri and other fish dishes with a truly unique flavour. Also the very welcoming and familiar atmosphere and the very courteous, smiling and efficient chefs.
The reservation was at 5:30 pm.
We got out table fast; though there was a wait for our server when we sat down. She was able to bring our drinks and sushi fast. The rib eye steak was so good, and my daughter loved her keiki ramen noodles. It's a busy day during happy hour, parking lot was full. Noise was steady but you can still hear everyone one at your party. Definitely, I will come back.
Sushi was the best I have ever had.
The fish was so fresh, it would melt in your mouth.
Incredible service, view and great food! We were so happy
Incredible service, view and great food! We were so happy about this decision after getting our meals. The ribs were great. We shared a few things including the butterfish of course! I had the coconut Maui tai which was the best one I've had. They did a gluten free fish and chips for us and it was great. Our waitress took great care of us and we will be back.
So our concierge at the hotel recommended this place.
When we drove up and I was a bit disappointed because it looked like your typical cliche hibachi place in a small town. I didn't have energy to research other places so we went with it... well it was not anything glamorous but it was very clean and the food was the bomb!!! We come from.a place that has tons of Vietnamese, thai, Chinese, and Japanese restaurants, but this place was one of the best we had. My husband had a pork chow fun. It was a delicious al dente noodle with a smokey flavor of pork and delicious vegetables and mushrooms. Not too sweet or too smokey. Just perfect. I ordered the two dragon rolls. White dragon roll was my favorite. It tasted like Peruvian sushi. It has a delicious Cilantro sauce on top with a local pink fish and crab and fried shrimp in the middle. It was super filling and refreshing. The red dragon was a more familiar flavor with the sweet soy sauce and sesame seeds, but it was very fresh and tasty. The drinks were great and reasonably priced, only $12-14 each. Servers and hosts were friendly and accommodating. Excellent place to eat. Delicious classic dishes as well as unique options.
Holy cow.
Best. Sushi. Ever. We went on our wedding/elopement night and went back the next day for my hubbys birthday. Yummmm. Caterpillar roll, and others. They gave him free green tea ice cream for his bday!!
This has to be the best sushi I've ever had.
CA/HI included. Service is always top notch as well. You literally cannot go wrong with anything in this menu. The crispy rice with ahi is my favorite. Nice, dim lighting here. Would highly recommend this place to anyone looking for high grade sushi. Always a go to for us when we're in Maui.
Can't go wrong with this spot Toro was hands down one of
Can't go wrong with this spot Toro was hands down one of the best. Ambiance was nice great for a quick bite or a nice date with your significant other.
I love the layout and vibe of this place.
The sushi bar is big and open, the main bar has plenty of seating and there a tables for both big and small parties throughout. The sushi is what I go for, but there's a ton of other options on the menu that don't involve fish-- a little something for everyone. They have a great happy hour too. Make reservations! The parking situation can be difficult if it's a busy night.
I went there to have a birthday dinner with my husband.
Not knowing I dropped a special hundred dollar bill that I've carried for 10 years + and the busser names Chrystal came and returned it to me! I was shocked as it had so much meaning to me! Her honesty goes beyond and i am forever grateful to her! Yes!!! There's still good people in our world! Praise God!!!
Excellent place Excellent food Excellent people I just
Excellent place Excellent food Excellent people I just order one of my favorite hand roll hamachi and for the first time the fray chicken I was a very satisfied
A unique experience!!!
Even though we had a small mix-up with the reservation, the chef immediately found a solution for us. Very high quality food, excellent service. Dinner with around 8/10 courses, each better and more special than the other. A truly unique and unforgettable experience!!! The cost is worth the experience! Congrat!!!
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Paid $75 for name change that didn’t happen and cannot get anyone to reply
By 👻 @FearlessEdge65, 05/02/2024 7:40 am
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I paid $75 for a name change for a reservation. I bought last week that name change did not happen when I got to the restaurant they did not have my name. Luckily they took me anyway because I had the name on the reservation. AppointmentTrader owes me $75 and I can’t get anyone to reply, how do I claim my $75
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Answer from 🦩 @FluffyStar64 (05/02/2024 9:01 am)
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Hello, if the name change was not possible, the full transfer fee will return to your main account after the date of the reservation
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