Jack Astor's Bar & Grill London South Tripadvisor Reviews - Jack Astor's Bar & Grill London South - Buy Reservations
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Jack Astor's Bar & Grill London South Tripadvisor Reviews
Latest Reviews On Tripadvisor
17 Reviews
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Poor value for the money
So today I'm at Jack Astor's with my wife. We ordered a beer each, one order of fries, a crab dip and 15 chicken wings. This was $86 before the tip. The service was good so we tipped the waiter. The food, not so much. For this amount of money I would expect fresh cut fries not frozen. I also expect them to be recently made and not ones that have obviously spent some quality time under a heat lamp to keep them warm. The 15 wings were a 2 pound order. I got this from a restaurant supply guide: "For buffalo wings (drumlette and wing flat separated) 10-12 pieces are in a pound." Ours were not, we got 15 wings in a 2 pound order. We asked for hot and got mild to medium. I'm reminded of the old bit "The food here is terrible and such small portions" The vegetables that came with the wings were dried up and wilted, so basically inedible. I don't expect brown ends on "fresh" veggies. The dip tasted good but once again, a small serving for $20 I get that price have gone up for everybody but if you raise prices, you shouldn't lower quality at the same time. Also, I understand that the cost of living has gone up for everyone and that the wait staff are affected by this. When the restaurant raises their prices, the former standard 15% should still be on the pay machine and not tips starting at 20% and up from there. The tip is based on the price of the meal so when the restaurant raises their prices, the 15% would be proportionally more so the wait staff would still make more. That's it, I've run out of complaints. My wife and I both said that we would go somewhere else the next time we had a desire for wings. That should be easy to do given the price for the substandard meal we got today.
Be the first to ReplyAmazing Service
Popped into this location on our way home to have a late lunch. Our waitress Elle was honestly one of the best servers weโve ever had. She was on the ball, went above and beyond to make sure we had everything we needed and more. Her attitude was great, the service was great - overall she deserves a lot of props for giving us a great customer experience. Will be back.
Be the first to ReplyGood Food
While visiting London, Ontario, my wife and I dined at Jack Astor's. We were promptly seated and our orders taken. I ordered the Chicken and Goat Cheese Wrap and my wife tried the Mexican Chicken Bowl. Our food was very tasty and the service was very good. I would try Jack Astor's again on a future visit.
Be the first to ReplyPoor meal, mostly rice.
Party of seven. I had the Mexican bowl. At first it looked OK, but as I ate some of it, I found that most of the dish was rice - a large mound of it. I showed this to the waitress and she told that was how it came. I was not happy with this, and she then offered me another menu selection. I tried the coconut curry. The waitress asked if I wanted a half portion of rice and I agreed. The curry was quite tasty, although rather cold and there was still a large amount of rice in the dish. At no time did anyone say "sorry". This is the type of meal I'd expect in one of those fast food asian outlets in a mall, not in a proper restaurant. Although the rest of my party had OK meals, I shall not frequent this place again.
Be the first to ReplyFriendly and Helpful
The staff were very friendly and helpful. We got the app and got a discount on the bill. The food was good and we had ample to eat.
Be the first to ReplyGreat place for a meal.
We had a excellent meal with a wonderful server. Iโm afraid that I forgot their name. One question when you order Bruschetta you only give 5 pieces of it when there are two people?
Be the first to ReplyFood quantity
Good service but very disappointed with their beef nachos. I've had nachos at just about every restaurant that serves nachos and this was tasty but got about a half cup of ground beef for $23.95. A total rip off.
Be the first to ReplyToo load
Had a family get together food service was great but need to turn down music way too load couldnโt have a conversation we had a reservation at 5:30 and music was too loud didnโt realize it was a night club I can see after 9 pm music goes up but people at super are there to enjoy a meal and a conversation will think twice going here to eat supper
Be the first to Replyi donโt like it
the app was all over the walls and the tv but when i opened it, half the options were only available in โsquare one locationโ i donโt know what that is but iโm assuming itโs not where i am now. also my chicken was dry and my fries were way too crispy. nice lights tho
Be the first to ReplyShareable & two Bowls
Thought in the end we ordered garlic bread as that was what as t the people next to us ordered as we inquired. but a bruschetta showed up 5 pieces that was all for two people . it was 1:15 we ordered and got out bowls at 2:05 . Starving . We get out bowls disappointed in my Mexican bowl. Small I thought rice sticky in clumps & dry chicken pieces over done ends dry . No taste hardly any black beans or corn sprinkle amount . Taste was in the pickled onions . Flavourless. My friends pad Thai bowl hardly had any chicken in it or flavour or peanut sauce but way too much oil at the bottom you see it in a puddle. Complained Server did nothing no discount nothing 2 bowls that shareable 5 pieces of bread was the better of both our meals together and had a tea & water price $ 67.19 for lunch . So disappointed I was was for looking forward awrvhcecwas way too long Want my money back !!
Be the first to ReplyCan not even have a conversation
The music is so loud we can't even have a conversation. When asking the staff to have it turned down, they replied with "We are not allowed to touch the music level". They also state that they get many complaints about the volume of the music but nothing ever gets done about it. Not recommended for anyone who wants to actually dine with someone else and talk. Will not recommend this restaurant to anyone.
Be the first to ReplyOkay, but expected better
Two of us dined for dinner on a Friday evening. We ordered a Pad Thai and a Mexican Chicken bowl. Both were tasty, but former was a bit dry/sticky. Cost was more expensive than average for food and beverage.
Be the first to ReplyGood food
This was our first time coming to Jack Astorโs. The menu was nice and with plenty of choices. Our waitress was friendly and hospitable. The food was really good and we loved their French fries.
Be the first to ReplyNever disappoints. Consistent in delicious food and service
Visited first time needing proof of vaccines. Full house and patio. Excellent to see so many people out enjoying a meal. Staff were excellent. Seated right away. Fabulous!
Be the first to ReplyGreat Service
Our bartender Mitch was fantastic! What a wonderful experience we had with him. He made us feel like we were the only customers even though he was busy with others as well. A very welcoming experience. And the food was delicious too!
Be the first to ReplyGreat Food and Service
This was our first visit to Jack Astor's. We were promptly seated after Covid protocols were administered. Christine was our server and she was a delight. I ordered the Mexican Chicken Bowl and my wife had the Pan Thai Bowl. Our meals were delicious. This seems to be a great place. Good food, good service and lots of televisions to watch sports or whatever.
Be the first to ReplyTypical Jack Astors
Very clean place annd good COVID measures. Greeat selection off beers. Very good children menu. Stafff as always was great.
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