Losing A Customer After Today…. - Jack's Wife Freda New York - Buy Reservations
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🤮 1/5 - Losing A Customer After Today….
By 👻 @Desirae, 02/20/2023 3:00 am
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I love Jacks Wife Frieda but after today I will no longer be giving my business to the soho location. The service we received today was horrible. Ordered takeout and waited outside over 30+ minutes for our order to eventually find out it had been sitting there all along. Not once did anybody feel the need ask if we had been helped while we’re just standing outside waiting like idiots for no reason apparently. Finally after going to inquire about where my food was …we find out it had been just sitting there, assuming it was awhile because the food wasn’t even hot anymore at that point. The person who took the order did not even ask for a name and some random name was written on the bag and the host had nerve to ask if we had paid for the order at that (not the first time he’s been rude) Not sure what’s going on with your staff but they suck and are rude and I will not be returning to this location after this. Used to be great but has definitely changed.
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