I don't typically write reviews but this business mislead - Journey Experience NYC New York - Buy Reservations
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🤮 1/5 - I don't typically write reviews but this business mislead
By 👻 @Alvin A., 02/14/2023 3:00 am
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I don't typically write reviews but this business mislead us on open table with our reservation. We specifically wanted the 360 virtual experience and we booked it online. They even called to confirm three times and said "we are making it an extra special event for Valentine's Day". They mentioned that it will be a 5 course prefixed menu and asked if we'd be okay with it and we confirmed yes. Then we arrive on time to the reservation, no one was there it was completely empty. And they said our reservation was for the regular dinning Al a carte. They called us three times to confirm that we'd eat Al a carte? Then the manager said they couldn't fit us in the show and we were furious. It was Valentine's Day.... so we left and they didn't even care. Terrible experience, don't recommend booking online.
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