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🤮 1/5 - The setting is beautiful; the food, for the most part, was
By 👻 @Jeff S., 08/06/2022 3:00 am
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The setting is beautiful; the food, for the most part, was very good. However, we would like to warn foreigners ~ here is our experience.We arrived at the restaurant, and we were impressed by the setting. The owner greeted us, asked where we were staying, and then explained that there is no menu, the restaurant has a fixed menu. We were fine with that, but when the owner left I told my husband I hope we were not going to be charged more because of the hotel at which we were staying. (It's an expensive hotel that was part of a dream vacation for us; hence, we were only able to stay two nights.)Massimo was our server, and he was very friendly and explained every dish. Everything was very good, but when it came to the meat plate at the end, that was a problem. First, it was more than two people could possibly eat after four previous courses and second, the chicken on the kebabs was still raw as were most of the other meats, so we were only able to eat what looked properly cooked.We discovered that the cost was €45 per person. That still isn't bad compared to where we're from; but considering the meat plate and the fact that it was too much food for two people, it was disappointing. I commented about the price to my husband, and he said that he recalled seeing a board near the elevator. Upon exiting, he showed me the board. The board gave three prices depending on the menu (€35, €40 and €45). It is very easy to miss this if you don't take the elevator and if, like me, you're interested in taking pictures of the beautiful area. But whether you see the sign or not, you should be given an explanation as to what your choices are, and in fact, that there are choices. We also heard locals ordering a la carte, which made us feel more like we were being taken advantage of as "rich" tourists. One last damper on the experience was when it was time to pay the bill. We offered a Visa card. Massimo asked if we had cash; we said we didn't know they didn't take credit cards. Massimo replied that a card is OK and that we could leave the tip in cash. Tacky! Our experience after dining in many restaurants is that tipping isn't normally done in Italy. Some leave a few extra Euro as we have done on many occasions, but nothing like the States where 15%-20% is expected. Fortunately, we only had one other time where this type of "hint" was given. Both times we left tips which we were going to do anyway, but in the future, I consider that bad service, and in the States, for us, bad service means little or no tip.Again, the food is good, but make sure you know what your options are.
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