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Le Coucou Hôtel-Restaurant Sàrl Caux Reviews from The Last Year
Gorgeous !
Great welcome and professionalism! We arrived at this restaurant by chance, after a hike from Rocher des Nayes and had a great time and enjoyed the fondue. Many thanks to the whole team.
VERY bad experience, don't go there!
Incompetent staff, they prefer to laugh among themselves rather than take care of their customers, a shame! We were charged 7.- for a tiny extra charge of fries. Lousy hotel room!
Fantastic location and ambience, excellent food - Dream setting, exquisite dishes
We were able to spend a wonderful evening here as a group with almost 50 people. Unfortunately, the weather wasn't great and we didn't get to enjoy the magnificent terrace and the view of Lake Geneva and the surrounding area very much. But the team at Coucou (kitchen and service) quickly made us forget this. The ambience is unique, the kitchen delighted the whole group and the service is attentive and always with a friendly smile and fulfills every wish. Thank you for spoiling us so much. With almost 50 people, we were able to have a wonderful group evening here. Unfortunately, the time was not long enough for the party and we were able to enjoy very little of the magnificent terrace and the view of Lake Geneva and the surrounding area. But the cooking team (kitchen and service) suddenly made it inconvenient. The atmosphere is unique, the cuisine will delight the entire group and the service is attentive, always friendly and responsive to all needs. Thank you very much for having us gateaux de sol.
Excellent service
A superb view, really very friendly and high quality service The food is also really good. Thank you for this good time
Big disappointment
Magnificent location, breathtaking view and beautifully furnished terrace. For the rest: dry perch fillets, lots of bones, tasteless vegetables, the meat from the brazier very mediocre, the prices on the other hand are steep. We won't go back, too bad the setting is beautiful, but that's all
CHIC PRICE FOR A CHALET MEAL
First negative point, parking. Once you climb to 1150 meters, it’s impossible to find a parking space. Warm welcome, but after ordering and receiving the ordered dish (a perch fillet because I don't eat meat) I seriously risked ending up in the hospital, the fish fillet was dry and full of bones. So I complained (all politely) saying that I had never eaten such a thing, I asked for something else. After this show of disappointment, the staff abandoned us. After finishing we asked for the bill where we also paid for what I had sent back without even a commercial gesture. We are EHL. For us strongly not recommended👎only the view is a positive point. Prices are too high for a chalet meal.
Hospitality in action
We were there over Easter and ate in the restaurant twice. The service staff are very friendly and committed The food was OK. Breakfast was great The room was also OK and clean A little dated... All in all a nice stay
Exceptional
After several stays in this establishment I only want to go back 😄 in fact I have already made my reservation to return there in April, everything is perfect the staff is exceptionally professional, smiling, friendly, and attentive, the catering is excellent, the breakfast is royal. Thank you very much for making this know-how last,👍👍👍👍
The best view over the lake ;)
Had the truffle and champagne fondue as usual 🤗 and was just divine as usual !!!!service outstanding as usual also and they were so so busy !!! As usual also !!! Love this place !!!!
Damage
The place is nice, the food is good but that's it. Too bad for the rest, not warm atmosphere, tired staff. Kitchen closed at 9 p.m., so cheese plate not possible beyond that. A little disappointed.
Stylish culinary delights with stunning views
Small but lovely restaurant. After the long and arduous climb, the first thing that makes up for it when you arrive at the car park is the beautiful view of Lake Geneva. The interior decoration is very stylish in red and wood. Unfortunately, only a few tables are privileged to continue to enjoy the beautiful view from inside the restaurant. The menu is small, but there is something for everyone. The quality and presentation are top-notch. The children's menus have been well received and are not run-of-the-mill. Many of the guests are tourists and enjoy the different variations of fondue. This is sometimes a little annoying because it quickly makes everything smell like cheese fondue. The prices are rather high, but justified by the location, ambience and quality.
Exception view, exceptional food, exceptional service!
Exceptional view, exceptional food, exceptional service. Highly recommended if visiting Montreux. Caters for all!
Avoid if you don't want to be kicked out before the end of the meal
When booking I specified that we wanted a starter, a main course and a dessert. We arrived with 5 people at noon for the first service. At the end of the dish we ask for the dessert menu and then, surprise, we are told that it is not possible because we have to vacate the table for the 2nd service at 1:30 p.m., unless we go and freeze on the terrace! It’s mid-November! As I left the restaurant I heard a waiter tell his colleague that the 7 people at table x had to "get out" to allow the 2nd service. It's definitely a habit with them. A real CUCKOO wouldn't do better, but at least he knows how to sing and enchant us
TO AVOID
Deplorable service, the staff is most unpleasant. We had reservations for 16 people, 3 people withdrew the same evening, upon arriving there the waiter immediately told me the color, explaining that whatever happens the meal will be billed for 16 people! ASHAMED ! We still paid 1230 chf for fondues... and no commercial gesture was made! Concerning the behavior of the staff and of a server in particular, we can say that it was unpleasant to the point, a nonchalance which should not exist in this profession or we should consider changing professions. Very disappointing, I don't recommend it.
Just a downside
The place is magnificent, both outside and inside. The waitresses are very pleasant and professional. The only downside is the surprising and overpriced price of certain dishes, like the packet containing 6 slices of dried meat with 2 pts pickles and 3 pts onions at the price of 13 CHF!!! Price to review! Otherwise, we had a great time.
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Working on your bid?
By 👻 @DemurePain59, 10/01/2021 4:24 pm
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Newbie here. Was just curious what it means when it says that someone is working on your bid?
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Answer from 👻 @EvocativeFold67 (10/02/2021 7:37 pm)
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Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
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Answer from 👻 @DemureKettle15 (05/04/2022 10:50 am)
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When it says working on bid, it means there are people looking to fill it.
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