I've come year about a year ago and it was better organized. - Le Ti - Buy Reservations
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🤮 1/5 - I've come year about a year ago and it was better organized.
By 👻 @Kassi A., 03/18/2023 3:00 am
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Last weekend we tried to go to the "new" location and there was absolutely no parking and cars were getting towed so we just left. Today we tried coming to the older location which we've been to once. Today we see the sign by the door that says "please take a seat" so I did while my husband stood in the line that says "Order here" 5mins later I see guys complaining to a staff member sure enough the staff member comes and says "sorry that spot is taken you can't sit there" I began to say "really sorry I didn't know. Your sign at the door says please take a seat" which I do remember the first time we came they told us just to sit wherever we wanted. I told the guys that were complaining sorry I didn't know because the sign says "please take a seat" Then I ask the staff remember "ok well do I need to put my name down somewhere?" he was like "yes" he has the book in his hands and I guess he was so busy he just literally walked off and I told my husband like ok he didn't put my name down? My husband went up to him and said "hey can you put our name down and tell us how everything works because no one is available to explain" he says "the line y'all are in is the to go line you need to put your name down, then wait once y'all are seated then we'll take yalls order the wait is about an hour" first the sign says ORDER HERE NOT TO GO LINE Thats whenever we finally lost patience we didn't give the guy an attitude we just decided leave. It sucks that this place has become so disorganized the food is great but the service sucks unfortunately! Y'all are making great money please just hire someone to be at the door to actually help people whenever they get there and not having people try to chase down a staff member that's beyond busy to try to ask for help! I felt bad that's the staff member was so busy he couldn't even help. I blame management/owner.
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