AppointmentTrader FAQ - Le Zoo Bal Harbour - Buy Reservations
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Le Zoo Bal Harbour Reviews from The Last Year
Every year I come here to take myself out for my birthday
Every year I come here to take myself out for my birthday and I swear it keeps getting better year over year somehow. The escargot isn't served in the traditional dish but in a cast iron that retains the heat and is beautifully flavored and paired with soft sourdough. The Kumamoto oysters were delicious but should've been shucked better as 4 of the 6 were still attached to the shell. The triple berry sorbet was 3 scoops of well balanced decadence without being too sweet. The Chablis was a perfect pairing for both but I don't recall seeing their Blanc de Blanc sparkling that would've been even better with the oysters. The host and my outdoor server on May 21st lunchtime were fantastic and very happy with the timing of the server.
Exquisite! We had the cucumber chilled soup and the fillet
Exquisite! We had the cucumber chilled soup and the fillet mignon and they were perfectly done. The soup was delicate and refreshing and the meat was boasting with layers of flavor. Service was great also.
Contested environment
Nice atmosphere at the entrance to the Bal Harbor shop... Busy restaurant. I found few options on the menu. Service is average. At the entrance, reception treats you very badly. We ordered truffled pizza and smoked salmon toast. The pizza was tasty but the toast was average. Price is fair!
Discriminatory practices against highly melanated people!!
Discriminatory practices against highly melanated people!! STAY AWAY!! In a city, such as diverse as South Florida, I would have never expected to have the experience that I had at Le Zoo!! From the moment we sat down the service was subpar. We had to wait for water. Wait for our silverware. Wait to be served with bread. We had to ask the bus boys to assist us with things we needed for our table. After waiting an hour for our food, we asked our server about our entrées and his reply was 'I don't have any control over the kitchen'. I then proceeded to talk to the manager who just brushed me off or acknowledge my concern. He didn't even come to our table to continue to hear or address our concerns about our delayed food. He eventually sent over a subordinate to come and try and smooth the table and situation over which was unsuccessful. The manager blatantly ignored our concerns however he rushed to help another table with less Melanated individuals with water and additional services. He even brought out their food in a much more timely manner than our table while we still awaited our food. Eventually, the food came, and it was cold, and it was not even good. So I was really upset at the poor quality of food, the absolute despicable service, and the unjust amount of time we had to wait. The manager eventually came to our table to clear it, but it was more of an attempt to push us out the door. It was the worst experience I have ever had all my life. I am not swift to pull the race card however it was evident in our experience at Le Zoo. I don't recommend it for any persons of a darker melanin because we were clearly discriminated against being the only table of people of color in that establishment at that time. Stay away people of dark or medium melanin. Your money nor business is NOT welcome there!!!
Discrimination against Melanated People!!
In a city, such as diverse as South Florida, I would have never expected to have the experience that I had at Le Zoo!! From the moment we sat down the service was subpar. We had to wait for water. Wait for our silverware. Wait to be served with bread. We had to ask the bus boys to assist us with things we needed for our table. After waiting an hour for our food, we asked our server about our entrées and his reply was ‘I don’t have any control over the kitchen’. I then proceeded to talk to the manager who just brushed me off or acknowledge my concern. He didn’t even come to our table to continue to hear or address our concerns about our delayed food. He eventually sent over a subordinate to come and try and smooth the table and situation over which was unsuccessful. The manager blatantly ignored our concerns however he rushed to help another table with less Melanated individuals with water and additional services. He even brought out their food in a much more timely manner than our table while we still awaited our food. Eventually, the food came, and it was cold, and it was not even good. So I was really upset at the poor quality of food, the absolute despicable service, and the unjust amount of time we had to wait. The manager eventually came to our table to clear it, but it was more of an attempt to push us out the door. It was the worst experience I have ever had all my life. I am not swift to pull the race card however it was evident in our experience at Le Zoo. I don’t recommend it for any persons of a darker melanin because we were clearly discriminated against being the only table of people of color in that establishment at that time. Stay away people of dark or medium melanin. Your money nor business is NOT welcome there!!!
My husband and I recently visited this French cuisine
My husband and I recently visited this French cuisine restaurant, and we were delighted with our experience. We decided to try a few different dishes and were blown away by the quality of each one. The steak and fries were perfectly cooked and had a delicious flavor that we both enjoyed. The truffle pasta was also a standout dish, with a rich and creamy sauce packed with flavor. We also ordered a dozen of mixed oysters and were thrilled to find that they were incredibly fresh and tasted amazing. For dessert, we opted for a sweet treat paired with their fantastic cappuccino. The combination was perfect, and we left feeling completely satisfied. The service was also top-notch, with the staff going above and beyond to ensure we had a great dining experience. The restaurant's ambiance was another highlight, with a romantic and cozy atmosphere that had a vintage touch. Overall, we had a fantastic time and highly recommend this restaurant to anyone looking for a delicious and memorable dining experience. The total amount of our bill, including gratuity, came up to $180.00.
Visited Le Zoo for bunch and didn't disappoint.
We started of with fried calamari, french onion soup and truffle pasta. My sister had the avocado toast and everything was lovely. Our server was very professional and great.
I'm trying to like this restaurant but the ride host and
I'm trying to like this restaurant but the ride host and mediocre food make it hard. Very sad it used to be great ...
Good Mediterranean Restaurant
Very good restaurant, with good Mediterranean kitchen. Nice setting with very good service. Good food - especially Moules-frites !
I'm one of the store managers in Bal Harbour Shops.
The staff at Le Zoo deserve zero stars. They will take your order for food to-go. When you go to pick it up they'll say they aren't doing to-go orders. Then when you try to order the sandwich in person, they tell you the sandwiches are sold out. Not to mention it smells like hot garbage on the outside patio. Not sure how anyone can eat outside. I walk past there everyday seeing roaches and rats scurrying into the bushes. I would stay away from this place. I do not recommend Le Zoo. Go to Aba.
Almost every place in Miami has mandatory tips.
It was a relief to see this place doesn't even though I typically tip 30%+ anyways Tried chill cucumber soup, salmon, mussels with fries, egg truffle white pizza. All perfect Gabriela did a great job
Great service, great people watching, good food.
Prob won't go back but worth going once.
I've been to Le Zoo of Miami Beach 3 years in a row.
Normally I order French Onion Soup and Salade Niçoise. These two dishes get my Highest Rating Du Monde! They're as good as it gets. You can't get a better onion soup in France's gastronomy capital: Lyon! The servers are top notch. Presently I rate Le Zoo as # 4 du monde. Look for me on Tic Tok as Norm's Resto Guide du Monde. Merci beaucoup. 2022. 2023. 2024. Ps. The lady next to me ~ in haute couture ~ was spooning with fine manners a bowl of cucumber soup; it looked amazing.
worst food in bal harbour, old fries dry chicken no taste
worst food in bal harbour, old fries dry chicken no taste they should be ashamed to serve
The view is beautiful.
You feel like you're in Monaco. The food, though, was less than good. We had beef carpaccio which was dry, no seasoning nor dressing. The stone crab was NOT fresh and had a weird flavor. The shrimp cocktail was OK. Not impressed a whole lot with service either. I had high hopes, and left hungry. We actually left to eat at Joe's Stone crab!
Stay away from this place
First it is very strange for French restaurant not to have topical French items like duck But apart from that Food was terrible I ordered American hamburger and it came in two small patties that ware so overcooked I couldn’t even cut it After apologizing they brought new ones that were completely tasteless and disgusting French fries were saggy and uneatable Couldn’t eat that So it vent back My wife hade salmon that came on the bed of undercooked rice and uneatable Will not recommend Stay away
Proper steak frites
Best steak frites I have had in a long time. Great to see hanger steak (onglet) on a menu. It was properly cooked. My real praise, however, is for their frites (French fries to you Yanks!). Triple cooked, crisp, perfect.
Excellent Experience
Service was wonderful and the food was incredible. On the expensive side but thats what you expect in this area, and it was definitely worth it. Can’t wait to return
Not worthy, dirty place and poor service
The first impression is what counts, and this is not the exception: when showed to the high stand tables, I immediately noticed the dirty and abundant stains on the pillows that cover these ones. I even turned them over to check for more cleanliness but it was not the case. For sure, they were the “home” for many bugs as I left the place with several hives and bites in my legs. The food was really average and the service was so slow we needed to address another waiter. So disappointed. Never to come back again.
Wonderful
Very good food. You can eat inside with air c as always more noisy or outside. The food is French. Now the have put a few tables in the middle of the mall very nice Moule et frite is a very good option
Safety pin!!
Everything delicious!! A very good wine list. The attention is excellent and fast. I highly recommend the Truffle pizza, the escargots and the Tagliolini pasta.
Great service but horrible management!
Renee was an amazing server & bartender who was extremely attentive & caring! The manager RAY, on the other hand… The reason my friends & I will not be going back! Extremely rude, obnoxious & didn’t care about my friend getting sick after the overdose of chemicals in the bathroom! He literally told her “I don’t plan to do anything about this so if you want me to call the paramedics let me know” & walked away. After spending $400+ for 2 people, he could’ve found more compassion but he didn’t. I will go to Makoto & Aba from now on instead.
Slow Service, Great Food
Although the food is absolutely delicious, some people might not like that Le Zoo can take 1 1/2 - 2 hours. It was crowded and the service was really slow. We don’t necessarily recommend it, but if you are fine waiting for your food this can probably suit you. Overall, great food, slow service, but the theming was fit perfectly into it’s European style.
Miami Beach's Best Restaurants that are most frequently booked by customers of Le Zoo Bal Harbour
Ranked #14 in Miami Beach's Best Restaurants.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Deposit account refund to credit card
How do I cancel my deposit account and have the balance refunded to my credit card?
Give the best answerHow to delete listing?
Hi I uploaded a reservation but no one has taken it. I would like to delete the listing so that I don’t get charged the no show reservation fee. And also delete the listing how can I do that?
Give the best answerAny seller support?
Has anyone found a way to get a question answered? From what I can tell there is no way to get in touch with anyone that works at/for AT. Other than the occasional admin posting a consultation offer here and there they are non existent. A lot of people have the same issue I have where we cannot cash out earnings. I cannot get my warning medal removed even though I am under the threshold. Sad to say but seems like AT is holding up everyone’s funds currently. Very scary and makes me wonder….Please reply if you read this admins and can help. Tried every way possible to get in touch
Give the best answerWhat happens if someone changes or shows up for their reservation after I buy it?
As the title says. I bought a reservation but what’s to stop someone from just showing up for it anyway? I’m doing the name change service but it’s still under their email/phone, right?
Give the best answerBOT suggestions
Seems like its impossible now to grab anything with restaurents booked within seconds. Any good bot suggestions?
How long to get verified for payouts?
How long does it take to get verified for payouts? Submitted my info on Monday and still nothing
Give the best answerRestaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerWaiting on a transfer for tonight’s reservation
I’m waiting on a transfer request to be completed. But the reservation is for tonight. Can I still use the reservation if it’s not in my name.
Give the best answerPayout
I need to be paid for the two reservations I sold as a new user before I do more work to get and sell reservations only to not be paid. Can someone get back to me so I can get my funds. I don't understand the error message about the percentage. PLEASE HELP!
Give the best answerQuestion about postpaid listings for prepaid bookings
I have a prepaid reservation, but I'm allowed to transfer that reservation to others for a price that I set (up to the total price I paid).
For selling POSTPAID reservations, do I charge the buyer the full amount of the reservation when transferring? And then the buyer pays something on top of that (which is what is listed in the AppointmentTrader listing?)
Major Issue for Seller
My money is being held hostage! Can you please remove my refund medal as I am below the 11% threshold and should be able to withdraw my full daily amount now? I have been teying for a long time to get a reply on this. Major issue for people looking to do good/right like you ask and make positive sales. Being able to access earned revenue is critical and not getting any reply is very concerning for your sellers. Lot of other people having the same issue. Once below the threshold you should auto remove the warning medals.
Give the best answerHow does appointment trader work
Where can I learn more about how this works
Give the best answerWell through rate holding money for 180 days
Just wanted to put this out there as I find it quite weird. AT will hold money if your sell through rate is to low. I find this strange as you would think that sell through rate should reflect more on AT not marketing their site well enough to generate sales. It seems weird to punish sellers for listings not selling.
Give the best answerNo cares
Why is no one even looking at my reservations let alone send me a bud? They are top rest on weekends…any tips??
Give the best answerHow do I promote my first listing?
Any ideas on how to promote my first listing (reservation for tonight)?
Give the best answerHow can I access a buyer's bid listing?
I am trying to see if they would accept a smaller table size, how can I interact with the buyer?
Give the best answer4 Charles black listed me?
I had a bunch of resys and they cancelled them all and now when I get an alert and try to book it says the reservation is no longer available... has this happened to anyone else? Any recommendations on what to do?
Give the best answerPayouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answer