Terrible service and I never even got in the door. - L'Opossum Henrico - Buy Reservations
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🤮 1/5 - Terrible service and I never even got in the door.
By 👻 @Bettina G., 02/22/2023 3:00 am
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I had a reservation with my husband and friend on Saturday night. On our way to dinner we had to turn around and come home because my friend was all of the sudden feeling ill. As soon as we stepped out of the car she started vomiting and it turns out had a stomach virus. I called the restaurant immediately and explained the situation and they said a manager would call back. Not only did they not call back but they slapped a $75 fee on my credit card. I have since called back 3 times and left a voicemail to no avail. Terrible customer service for what is supposed to be an upscale restaurant.
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