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🤢 2/5 - Lyla Lila is delicious.
By 👻 @Mary Margaret B., 01/22/2023 3:00 am
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I have absolutely zero qualms with the food. Truly, apps pastas entrees all 5 stars The service was worse than bad. I left my anniversary dinner feeling like what should've been a nice evening with chill vibes was turned into one of the most awkward dinners I've ever had. I'm just gonna go out on a limb and say our server was having a bad night. It happens. Now...I was a bartender for 10 years and worked in a fine dining restaurant most of those. So I get it. I truly do! But respectfully, she should probably not be a server. I read on the first page of the bar menu, that questions were not only welcome but encouraged. Turns out, nah. On a good note--The food was great. We got the bread with pine chili butter. tuna crudo- which was AMAZING, spicy pork ragu, truffled wagyu beef ravioli, sweet potato mezzaluna, and wood mushroom side. So that's that. If you wanted to know about the food that's it- you can stop reading. If you are curious as to why it was the worst service I've had in years, please continue. The menu blurb about welcoming conversation and questions HAHAHA....No. Don't ask questions. Unless you wish to be condescended to. I mentioned I ordered the Monks Repose last visit and loved it but it was a touch on the sweet side so I was going to order a different one but she steered me towards a bizarre oil slicked gin cocktail with citrus. "A play on a martini" It came with lemon peel and an olive. Whew. It was...bad. I didn't send it back, but ordered a dirty martini.I asked if they had blue cheese olives. She *bored shrugs and says "sure""You do?"Same bored shrug "Sure" OKAY...Awesome, thanks. Maybe she's going for a cool casual can't be bothered attitude. Not how I'd approach any table expecting exceptional service but hey, maybe it'll grow on me. SPOILER ALERT/ it did not. I then slid the first cocktail - still full - forward and said you can take this one. she goes "do you not like it?" You mean this full untouched cocktail I'm asking you to take with you? Yeah, clearly I loved it. I said, "no. Sorry.""May I ask what specifically you didn't like about it?"I then started to explain that while it was different it just tasted like citrus oil and gin she interrupts me and goes "oh so you just like dirty martinis" woah lady! ........uhm. No, Pamela. I like all sorts of cocktails actually.It's not personal?I kind of nervously laughed like she wasn't being condescending and rude and she walked away. At this point I was scanning my memory to recall if I ever worked with her or fired her or something that would make this make sense. Whew. Y'all buckle up because this is just the beginning. So the next cocktail comes out. The liquid is pretty clear. I can already tell I'll want it dirtier but it was a random server that dropped them quickly and walked away. No worries, I tasted it anyway- def needed olive juice...BUT it was cold and olives were good so I sipped while I waited for her to come back. I asked her for a side of olive juice and she goes "is there not enough olive juice?" Alright Professor. I MEAN, why would I ask for some more if there was?!?!I responded "yeah I don't think there is any in it actually" she leans over my glass and retorts "Well I can see the olive juice oils in the glass"AM I BEING PUNK'ED?! I've never in my life had a more combative server. I said "okay no worries, I just need some more then"She then huffs and snatched the glass up from the table and snaps "I'll just have them make a whole new one for you"I was puzzled and was like "uhhh no, it's okay I just need a side of olive juice" She goes "Well you just LOOK mad."I was like. "Uhhhh. What?!""You just look really mad"At this point I'm in shock and my husband and I make eye contact and are both puzzled because I have been nothing but friendly and polite AND I have the opposite of resting bitch face. I was so taken aback I didn't insist on asking for a manager...thinking back on the experience. I definitely should have. "Im not mad? You don't need them to make a whole new cocktail i just want some more olive juice?"She insisted that I looked very mad. At this point, honestly, I was more afronted than mad. I felt like I was being harassed for simply asking for very small things at my anniversary dinner. I was wide eyed and didn't know what she wanted me to say and then she rambled about a busy kitchen and issues with running out of items or something and leaves and we sat there in silence.I mean, shit happens. But someone higher up should've been told that things were taking a deep diveNot a single manager touched the table. No one asked how the meal was going. No one asked if we were enjoying our experience. I wish they had. Because I probably wouldn't have written this review. Overall 4/5 for food!!!But service was slow, awkward, aggressive, rude, condescending, combative, and intense. So....maybe don't go here for a special occasion.
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