M Hotel, not recommended - M Hotel - Different Hotels Genk - Trade Reservations
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🤢 2/5 - M Hotel, not recommended
By 👻 @Kareem H, 03/04/2024 3:00 am
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At check in, staff upgraded the room (and so payment) without any explanation and only told when asked why I am paying higher price, anyhow I paid with no problem. Room cleaning service never happened for 3 nights although sign displayed. The only good point of breakfast is the lake view, otherwise it's not worth the money. At checkout, there was extra money to be paid and when asked what is that, I was told sorry it was added by other staff and deleted now. I suppose I would have paid that extra €138 if not asked for explanation! Asked to get invoice for the payment and advised to be emailed the same but never happened Overall, I definitely won't come nearby again
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